Michele Petro

Ribeye made buying my new car fast and easy, and dealing with the service dept has been equally painless. with the service dept has been equally painless. More

by Jeffobconover Verified Customer Verified Customer

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Awesome experience. Michele is a rockstar. It was a great experience working with her. My news car is terrific will recommend this dealership. Michele is a rockstar. It was a great experience working with her. My news car is terrific will recommend this dealership. More

by Magnoliapine Verified Customer Verified Customer

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Great buying experience! It was very convenient to work through the buying process remotely. Appreciate Michele’s understanding of our needs and considerations and the staf It was very convenient to work through the buying process remotely. Appreciate Michele’s understanding of our needs and considerations and the staff’s work to get us the deal that worked for us. More

by RLHORNER Verified Customer Verified Customer

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Michele is professional, understands the needs and goals of a client and channels the conversation to help accordingly! It was a consulting conversation and no sales pitch! of a client and channels the conversation to help accordingly! It was a consulting conversation and no sales pitch! More

by MMA Verified Customer Verified Customer

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I’ve bought 2 new cars at Annapolis Subaru and had 3 cars serviced there. I’ve always had great customer service and support. serviced there. I’ve always had great customer service and support. More

by afjag1983 Verified Customer Verified Customer

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Our experience with Michele Petro and Marissa Leach at Annapolis Subaru was very pleasant and straightforward! Annapolis Subaru was very pleasant and straightforward! More

by jen.j.cameron Verified Customer Verified Customer

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Michele Petro and her colleagues at Annapolis Subaru are professional, welcoming, and a pleasure to do business with. I didn't feel like we were playing games like at other dealers. The entire car-buying pr professional, welcoming, and a pleasure to do business with. I didn't feel like we were playing games like at other dealers. The entire car-buying process was transparent and simple. More

by Anne Verified Customer Verified Customer

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Staff is very knowledgeable, Michelle located the exact vehicle I was interested in purchasing. Thank you very much. Gary Houser vehicle I was interested in purchasing. Thank you very much. Gary Houser More

by ghouser55 Verified Customer Verified Customer

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My car buying experienced at Subaru was fantastic, but my experience at the Service Department was the opposite. Cliff Wiggins is exceptional. His knowledge of the vehicle, assistance, and professionalism experience at the Service Department was the opposite. Cliff Wiggins is exceptional. His knowledge of the vehicle, assistance, and professionalism are top notch. His communications skills are excellent - he promptly returned my calls/texts. I would certainly recommend Cliff to others. The Service Department needs improvement. Shortly after purchased my 2025 Outback, I discovered that the driver side door molding by the sideview mirror had a dent in it. I brought it in to the dealership and they agreed to have it fixed, which they said would be easy, but it may take a week or two to get the part. While the part arrived the next day, it took me three visits, 6 hours of my time, and ultimately I was without my new car for a day and a half. I was surprised to find that communication was poor, customer service was lacking and the department appeared to be poorly managed. More

by atyearwood Verified Customer Verified Customer

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I was accepted as a serious buyer when I walked in. My salesperson and the other employees did their best to help me find the car I most preferred. Stress the "I". It was a Goldilocks process which My salesperson and the other employees did their best to help me find the car I most preferred. Stress the "I". It was a Goldilocks process which took some time, but they stayed in the game and I am now driving an Annapolis Subaru. More

by Vrotzel Verified Customer Verified Customer

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