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Michelle Gomez
Michelle Gomez at Southwest Kia - Dallas

Michelle Gomez

Client Service Advisor

Southwest Kia - Dallas

39650 LBJ Freeway South
Dallas, TX 75237

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4.9
12 Reviews

I’m Michelle Gomez, a Client Service Advisor at Southwest Kia Dallas, committed to providing every guest with a service experience that’s honest, efficient, and stress-free. I’m here to help you understand your vehicle’s needs, keep you updated throughout the process, and make sure you leave feeling confident and cared for. With a strong background in customer service and a passion for helping people, I take pride in being a trusted point of contact for all your maintenance and repair needs. Whether it’s a routine checkup or a major repair, I’m here to guide you every step of the way. At Southwest Kia Dallas, we treat your time and your vehicle with the respect they deserve—and I’m proud to be part of a team that puts your satisfaction first.

Languages Spoken

English English

Spanish Spanish

4.9

12 Reviews

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12 Reviews of Michelle Gomez

November 10, 2025

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Employee Rating

It’s a good dealer because I buy 3 car on it and all staff very friendly More

by Juan Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salvador Mercado, Jorge Malagon

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Nov 10, 2025

Southwest Kia - Dallas responded

Thank you for the review, Juan. We're honored you've chosen Southwest Kia for three of your vehicles. It's great to hear our friendly staff continues to earn your trust. We appreciate your loyalty and recommendation.

November 06, 2025

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Employee Rating

I had a great service experience at Southwest Kia in Dallas. Keep up the great work! More

by DD.CROWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2025

Southwest Kia - Dallas responded

Thank you for your four-star review! We're glad you had a great service experience at Southwest Kia. We appreciate your support and look forward to continuing to provide excellent service!

October 03, 2025

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It’s nice very clean everyone is professional good costumer service no hassle I love coming to this dealership More

by Pyrhodes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 06, 2025

Southwest Kia - Dallas responded

Thank you for choosing Southwest Kia and sharing your awesome feedback about our professional and efficient team! See you next time!

September 29, 2025

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Employee Rating

Michelle was great. She kept me updated on the process of my repairs. I let her know I needed my car by Saturday because I would be without transportation after that. Sh More

by herentx09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2025

Southwest Kia - Dallas responded

We're so glad that Michelle kept you informed and got your car back to you on time! We’ll pass along the praise. Thank you from all of us at Southwest Kia!

September 24, 2025

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Employee Rating

Great staff and service. Will recommend I have purchased 3 cars at this location was in and out. Keep up the good work More

by Bg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ause Al-Barghuthi, Jorge Malagon, Julian Querino

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Sep 25, 2025

Southwest Kia - Dallas responded

Thank you for your kind review! We appreciate your continued trust in us at Southwest Kia. Enjoy your new car!

July 25, 2025

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Employee Rating

Service and technology was great. Would recommend to family and friends. Will return in the future. More

by Allen.manning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2025

Southwest Kia - Dallas responded

Thank you, Allen, for the great review! We're glad to hear you had a positive experience with our service and technology at Southwest Kia. We look forward to welcoming you and your family back in the future!

July 13, 2025

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Employee Rating

Best sales people and management team. They go above and beyond. Thank you very much! More

by Ruben Veloz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amer Husseini, Mustafa Almutairy, Ash Chowdhury , Constantine Boury

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Jul 14, 2025

Southwest Kia - Dallas responded

Thank you for the 5-star review, Ruben! We’re glad to hear our sales team and management went above and beyond for you. We appreciate your kind words and thank you for choosing Southwest Kia!

June 05, 2025

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Employee Rating

Courteous and professional Michelle who assisted me was checking with me periodically in letting me know how close my vehicle services were to the completion of the service I had requested. My car was vac More

by christinesalas44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2025

Southwest Kia - Dallas responded

Christine, we're delighted to hear that Michelle provided you with such attentive service at Southwest Kia. It's great to know you're satisfied and plan on returning for your future car needs! Safe travels until next time!

May 29, 2025

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Employee Rating

Amazing service and very convenient location! Very quick turnaround on tunes and very responsive on questions and needs. More

by joetexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2025

Southwest Kia - Dallas responded

Joe, we're delighted to hear that you found our service amazing and convenient at Southwest Kia! Thanks for sharing your experience with us. If you have any more questions or needs, feel free to reach out anytime!

May 27, 2025

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Employee Rating

I've always had good service from Southwest Kia. They have a great waiting area and they offer snacks and coffee. More

by Stein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 28, 2025

Southwest Kia - Dallas responded

Stein, we're delighted to hear that you enjoy the service and amenities at Southwest Kia! Thanks for sharing your experience with us.

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