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Michelle Gomez
Michelle Gomez at Southwest Kia - Dallas

Michelle Gomez

Client Service Advisor

Southwest Kia - Dallas

39650 LBJ Freeway South
Dallas, TX 75237

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4.9
15 Reviews

I’m Michelle Gomez, a Client Service Advisor at Southwest Kia Dallas, committed to providing every guest with a service experience that’s honest, efficient, and stress-free. I’m here to help you understand your vehicle’s needs, keep you updated throughout the process, and make sure you leave feeling confident and cared for. With a strong background in customer service and a passion for helping people, I take pride in being a trusted point of contact for all your maintenance and repair needs. Whether it’s a routine checkup or a major repair, I’m here to guide you every step of the way. At Southwest Kia Dallas, we treat your time and your vehicle with the respect they deserve—and I’m proud to be part of a team that puts your satisfaction first.

Languages Spoken

English English

Spanish Spanish

4.9

15 Reviews

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15 Reviews of Michelle Gomez

November 29, 2025

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Employee Rating

Arrived at my appointment time All issues were addressed. Received an Uber ride home and another back to dealership, paid for by dealership. More

by Joe Frickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ause Al-Barghuthi, Desaraie Chavez, Jorge Malagon

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Dec 01, 2025

Southwest Kia - Dallas responded

Joe, thank you for sharing your positive feedback about Southwest Kia. We hope to welcome you back next time!

November 25, 2025

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Employee Rating

Greetings was cordial. attention to service request was great. Service request was completed within a reasonable time period as well as total cost of requested service. More

by elouwill47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2025

Southwest Kia - Dallas responded

We’re glad you’re happy with our service! Please visit us again anytime at Southwest Kia.

November 22, 2025

Dealership Rating
Employee Rating

Michelle was very helpful explaining everything about what going with my vehicle thank you for your help More

by pricetomg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 24, 2025

Southwest Kia - Dallas responded

We're glad to hear Michelle kept you well-informed and supported! Thank you for choosing Southwest Kia!

November 10, 2025

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Employee Rating

It’s a good dealer because I buy 3 car on it and all staff very friendly More

by Juan Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salvador Mercado, Jorge Malagon

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Nov 10, 2025

Southwest Kia - Dallas responded

Thank you for the review, Juan. We're honored you've chosen Southwest Kia for three of your vehicles. It's great to hear our friendly staff continues to earn your trust. We appreciate your loyalty and recommendation.

November 06, 2025

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I had a great service experience at Southwest Kia in Dallas. Keep up the great work! More

by DD.CROWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2025

Southwest Kia - Dallas responded

Thank you for your four-star review! We're glad you had a great service experience at Southwest Kia. We appreciate your support and look forward to continuing to provide excellent service!

October 03, 2025

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Employee Rating

It’s nice very clean everyone is professional good costumer service no hassle I love coming to this dealership More

by Pyrhodes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 06, 2025

Southwest Kia - Dallas responded

Thank you for choosing Southwest Kia and sharing your awesome feedback about our professional and efficient team! See you next time!

September 29, 2025

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Employee Rating

Michelle was great. She kept me updated on the process of my repairs. I let her know I needed my car by Saturday because I would be without transportation after that. Sh More

by herentx09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2025

Southwest Kia - Dallas responded

We're so glad that Michelle kept you informed and got your car back to you on time! We’ll pass along the praise. Thank you from all of us at Southwest Kia!

September 24, 2025

Dealership Rating
Employee Rating

Great staff and service. Will recommend I have purchased 3 cars at this location was in and out. Keep up the good work More

by Bg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ause Al-Barghuthi, Jorge Malagon, Julian Querino

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Sep 25, 2025

Southwest Kia - Dallas responded

Thank you for your kind review! We appreciate your continued trust in us at Southwest Kia. Enjoy your new car!

July 25, 2025

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Employee Rating

Service and technology was great. Would recommend to family and friends. Will return in the future. More

by Allen.manning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2025

Southwest Kia - Dallas responded

Thank you, Allen, for the great review! We're glad to hear you had a positive experience with our service and technology at Southwest Kia. We look forward to welcoming you and your family back in the future!

July 13, 2025

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Employee Rating

Best sales people and management team. They go above and beyond. Thank you very much! More

by Ruben Veloz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amer Husseini, Mustafa Almutairy, Ash Chowdhury , Constantine Boury

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Jul 14, 2025

Southwest Kia - Dallas responded

Thank you for the 5-star review, Ruben! We’re glad to hear our sales team and management went above and beyond for you. We appreciate your kind words and thank you for choosing Southwest Kia!

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