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Michelle Matteau

Overview Reviews (19)

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Michelle Matteau

Service Advisor

McGovern Toyota of Portsmouth

150 Greenleaf Ave
Portsmouth, NH 03801

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5.0

19 Reviews

Overview Reviews (19)

5.0

19 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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19 Reviews of Michelle Matteau

March 09, 2026

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Employee Rating

Michelle was very professional. She made us fell comfortable and kept us informrd as possible She made us fell comfortable and kept us informrd as possible More

by jmaragus2

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 10, 2026 -

McGovern Toyota of Portsmouth responded

Thank you for sharing your positive experience with McGovern Toyota of Portsmouth! Michelle will appreciate your kudos.

February 16, 2026

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Employee Rating

We’re able to put me in a vehicle that met my personal budget limitations. budget limitations. More

by wayne.leger

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Marc Blake, Adam Prakop, Rob Ormond

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Feb 16, 2026 -

McGovern Toyota of Portsmouth responded

We are so happy that our McGovern Toyota of Portsmouth team delivered an excellent experience. Thank you, Wayne!

December 03, 2025

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Michelle did a good job getting me in for service on my Tacoma. Good communication. Tacoma. Good communication. More

by earlsheesley

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 04, 2025 -

McGovern Toyota of Portsmouth responded

We are grateful for your positive feedback about McGovern Toyota of Portsmouth. Michelle will appreciate your kudos. Thanks so much, Earl!

November 20, 2025

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Employee Rating

Having to work through robo’s to get to a human to arrange appointment is a gigantic pain in the xxx. arrange appointment is a gigantic pain in the xxx. More

by Dsmith821

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

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Nov 21, 2025 -

McGovern Toyota of Portsmouth responded

We apologize for the inconvenience. We will share this feedback with our team at McGovern Toyota of Portsmouth. Thanks for bringing this up!

September 17, 2025

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Employee Rating

The service has always been good & accommodating but now very expensive. The $150 service is now $650. Pricey! But the people were wonderful. Ai not so much! I couldn’t get out of the system to talk with a very expensive. The $150 service is now $650. Pricey! But the people were wonderful. Ai not so much! I couldn’t get out of the system to talk with a human. Later in the day I dropped by in person. An advantage of being a mile away! More

by franklin

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 22, 2025 -

McGovern Toyota of Portsmouth responded

Hi Franklin, thank you for sharing your feedback about our team. We strive to provide great service and apologize for the pricing matters and communication issues you mentioned. We will strive to provide more satisfactory service in the future. Please reach out to me if I can be of assistance. Matt Barker - General Manager - 603-758-7646

September 12, 2025

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Excellent service! Car serviced in time quoted. Waiting area clean and quiet. Awesome customer service. Car serviced in time quoted. Waiting area clean and quiet. Awesome customer service. More

by gbrown2711

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 15, 2025 -

McGovern Toyota of Portsmouth responded

Thank you for sharing your positive feedback about our team and the waiting area at McGovern Toyota of Portsmouth. It was our pleasure to assist you!

August 21, 2025

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Employee Rating

Competently down timely Out in an hour Resolved a fire problem used a tire warrenty fire problem used a tire warrenty More

by Paulbreen8

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Anderson, Joe DiDonato

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Aug 24, 2025 -

McGovern Toyota of Portsmouth responded

Thank you for trusting McGovern Toyota of Portsmouth with your business!

August 20, 2025

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Employee Rating

Michelle is Great! She explained what work would be done today and also what work would be done at next appointment! She was helpful, pleasant and has a wonderful manne She explained what work would be done today and also what work would be done at next appointment! She was helpful, pleasant and has a wonderful manner with people! Thank you, Michelle! More

by limetree73@vetizon.net

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 22, 2025 -

McGovern Toyota of Portsmouth responded

Thank you for choosing McGovern Toyota of Portsmouth! It's fantastic to hear that Michelle provided clear, helpful communication. We will be sure to pass along your kind words to her!

July 30, 2025

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Great service! My job turned into more than i expected, so they got me a loaner and I got on with my day. Michelle was very clear about what needed to be done and w My job turned into more than i expected, so they got me a loaner and I got on with my day. Michelle was very clear about what needed to be done and why. More

by vacuole_11_welder

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 31, 2025 -

McGovern Toyota of Portsmouth responded

It's great to hear Michelle and our team made your experience smooth and transparent. Thank you for choosing McGovern Toyota of Portsmouth! Safe travels ahead!

July 25, 2025

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Employee Rating

Service associates were very friendly and helpful. I would like to give a shout out to Karen who went over all the bells and whistles for the loner car they had me use. Karen was so thoughtful and I would like to give a shout out to Karen who went over all the bells and whistles for the loner car they had me use. Karen was so thoughtful and caring when we spoke about my recent loss. THANK YOU KAREN More

by Dan

Workmanship

Recommend Dealer

Yes

Other Employees Tagged: Karen

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Jul 28, 2025 -

McGovern Toyota of Portsmouth responded

Dan, thank you for sharing your heartfelt review with our team! We will pass along your appreciation to Karen. Your feedback is valued by all of us here at McGovern Toyota of Portsmouth!