Mick D'Angelo

Brought my van in 3 times for same issue, dealership kept it for almost a month each time and returned it without fixing issue. Less than 72 hours after picking up the van from the dealerships repair shop th it for almost a month each time and returned it without fixing issue. Less than 72 hours after picking up the van from the dealerships repair shop the last time it completely broke down in traffic and I had to pay to have it towed back to the dealership. Currently my van is still at the dealership with no estimation as to when it will be repaired and returned to me. When asked for updates I was told waiting for diagnostic specialist to look at it, that took 3 weeks. FYI it is still under warranty yet we were charged for repairs the second time it was in the shop. Overall experience zero out of 10. More

by gnjmonday Verified Customer Verified Customer

Report | Print

Quick and painless service completed on my truck great costumer services. Thank you to the service team costumer services. Thank you to the service team More

Report | Print

Used my jeep for a personal joyride. Dried my fuel, cost visible damage. everything is tracked on my insurance tracker.. be careful leaving your car with them Dried my fuel, cost visible damage. everything is tracked on my insurance tracker.. be careful leaving your car with them More

Report | Print

You guys service team was respectful and very professional* . I was in and out of there in 45 minutes professional* . I was in and out of there in 45 minutes More

Report | Print

amazing customer service went after work to change my oil and very quick efficient i would never go to a different dealer oil and very quick efficient i would never go to a different dealer More

by yanezjennifer26 Verified Customer Verified Customer

Report | Print

Marino, Bruce, Josue, Shana, Mick, these are the NAMES and reasons for my 5 Star review. I'll be brutally honest i usually am. The Chain is Strong all the way through. I really can't thank you all enough and reasons for my 5 Star review. I'll be brutally honest i usually am. The Chain is Strong all the way through. I really can't thank you all enough for the way you have welcomed myself and my family to the Knight Family. My experience has been hands Down The easiest truck buying experience ever. My wife graced me with the Ram 2500 Power Wagon of my dreams and yall made it a family feel. Lord this sounds like a commercial but for real come see my folks at Elk Grove Doge!!!! More

by kaskajandres Verified Customer Verified Customer

Report | Print

Amazing service and very very helpful all around! Would recommend to anyone and everything I know Would recommend to anyone and everything I know More

by ganderson1997 Verified Customer Verified Customer

Report | Print

Everyone at this dealership is great. If there were more of a selecti9n of affordable vehicles suck as Mercedes & Audi, I would so lobe to buy them. If there were more of a selecti9n of affordable vehicles suck as Mercedes & Audi, I would so lobe to buy them. More

by ericdmckinzie Verified Customer Verified Customer

Report | Print

Stanley my salesman at Elk Grove Dodge was awesome! !!!!! I would recommend him to my friends and family !!! !!!!! I would recommend him to my friends and family !!! More

Report | Print

I couldn’t say enough good things about this dealership especially after interacting with other Jeep dealerships not associated with this location. We purchased our Jeep Grand Cherokee from Lasher in 2013 especially after interacting with other Jeep dealerships not associated with this location. We purchased our Jeep Grand Cherokee from Lasher in 2013 and the experience was top notch. For years we serviced it at this location before moving closer to an alternative Jeep dealership which is when we really learned how good we had it with Lasher Elk Grove. Experiencing what other dealerships were providing really shined a light on the top-notch service provided here. They are always prompt professional and communicative. I’m never left wondering, when am I going to hear back about my vehicle? We now drive all the way back down to Elk Grove for service because the quality is that much better. 5-stars. More

Report | Print