Miguel Castellon
Miguel Castellon at Shottenkirk Fort Bend Kia

Miguel Castellon

Service Advisor

Shottenkirk Fort Bend Kia

26633 Southwest Fwy
Rosenberg, TX 77471

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4.9
67 Reviews
4.9

67 Reviews

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67 Reviews of Miguel Castellon

July 14, 2026

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Jerry and Miguel always greet cars with a smile and a professional demeanor. I wait in their comfortable waiting area and enjoy tea and coffee as the car is checked. Their restrooms are also very clean. More

by Blanca, Proud Kia owner
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Recommend Dealer
Yes
Jul 14, 2026

Shottenkirk Fort Bend Kia responded

It’s wonderful to know that Jerry and Miguel’s friendly greetings and professional demeanor made your visits enjoyable. We’re glad you found our waiting area comfortable, enjoyed the tea and coffee, and appreciated the clean restrooms while your Kia Niro was in service. Thank you for choosing us for your two Kia purchases and for letting our team address your questions so professionally. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

July 02, 2026

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The service department is outstanding. Danny is the best and has a quick return on questions I may have. If it wasn’t for him. I would go to a dealership much closer. More

by Coppman
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Recommend Dealer
Yes

Other Employees Tagged: Danny Wright, Jerry Garcia

Jul 02, 2026

Shottenkirk Fort Bend Kia responded

It’s wonderful to hear Danny answered your questions quickly and made the trip worthwhile. Thanks for trusting our service team with your Kia Telluride. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

June 27, 2026

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Complete inspection of the vehicle, honest findings and repairs well done. A little pricey, but well done More

by tomas.salvadorstamm
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Recommend Dealer
Yes
Jun 27, 2026

Shottenkirk Fort Bend Kia responded

We appreciate you trusting us with your Kia inspection. We’re pleased our team delivered honest findings and quality repairs. Thank you for sharing your honest thoughts on pricing. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

May 05, 2026

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With your new yard parking lot and all of your new inventory I know that you were very busy. I’ve been around for a while and no business is perfect. The service people were doing a great job. More

by Wrs3rd
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Recommend Dealer
Yes
May 06, 2026

Shottenkirk Fort Bend Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

April 23, 2026

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Service department was very friendly. Theywere very informative about my car needs and performance. Thank You! More

by trishwillis5531
Service Price Transparency
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Recommend Dealer
Yes
Apr 23, 2026

Shottenkirk Fort Bend Kia responded

Thank you for sharing your experience with our service department. We’re glad Miguel and the team could explain your Kia Sorento’s needs and performance clearly. We appreciate your feedback and hope to assist you again soon. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

April 22, 2026

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I used the service dept for repair on our Kia Stinger. They worked us in, had a cancellation! The a/c had gone out completely, they did a fantastic job! Miguel kept me very well informed,. My experience w More

by remloesch
Service Price Transparency
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Recommend Dealer
Yes
Apr 22, 2026

Shottenkirk Fort Bend Kia responded

It’s wonderful to hear the service team could fit your Kia Stinger in on short notice and get the A/C running smoothly. Miguel appreciates the chance to keep you updated throughout. Thank you for choosing us for your service needs. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

April 20, 2026

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Everyone is always friendly and usually give a time estimate that is very close to the time I would be finished. More

by adelagd53
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Recommend Dealer
Yes
Apr 21, 2026

Shottenkirk Fort Bend Kia responded

Knowing our team provided friendly service and reliable time estimates for your Kia Sorento is great to hear. Miguel will be pleased to know his efforts made a difference. We look forward to serving you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

March 20, 2026

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I have always had a great experience at this dealership the guys are always helpful and let me know what is going on More

by vickyhenderson66
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Recommend Dealer
Yes
Mar 20, 2026

Shottenkirk Fort Bend Kia responded

Thank you for trusting us with your Kia Sorento service over the years. We’re glad our team keeps you informed and delivers helpful support each time. We look forward to caring for your Sorento on your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

February 21, 2026

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Fast service, friendly employees, dropped car off and less then 2 hours all done and checked everything More

by dhale569
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Garcia

Feb 21, 2026

Shottenkirk Fort Bend Kia responded

Thank you for bringing in your Kia Telluride. We’re delighted our team completed all inspections in under two hours with a friendly touch. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Bend Kia!

February 09, 2026

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Friendly and helpful. Great maintenance crews. Awesome customer service. They really make you feel like family. More

by jasonperez97631984
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Recommend Dealer
Yes
Feb 09, 2026

Shottenkirk Fort Bend Kia responded

Thank you for highlighting the friendliness and support of our maintenance crew during your Kia Optima service. Miguel and the rest of our team are glad to have made you feel like part of our family. We look forward to welcoming you back for future care.

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