Mike Carroll

Classic Cadillac of Mentor always takes care of my needs quickly and efficiently, even in an emergency. My lease car had a flat tire. I needed to get to work and had an event to attend in the evening over t quickly and efficiently, even in an emergency. My lease car had a flat tire. I needed to get to work and had an event to attend in the evening over the weekend. My car was packed. They sent a tow truck to me in 15 minutes and managed to patch the tire and get me back on the road in less than 2 hours. They are amazing. This is my 4th Cadillac from them, and I will soon have my 5th. More

by mgerred Verified Customer Verified Customer

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As always GREAT SERVICE, the service department is always professional, courteous and very accommodating. Keep up the good work professional, courteous and very accommodating. Keep up the good work More

by ed66 Verified Customer Verified Customer

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Great dealership! ! Great salesman! Robert Rode Great Manager Great staff! Great service dept! They make you feel like family!! Love it!! Thanks for asking! Len ! Great salesman! Robert Rode Great Manager Great staff! Great service dept! They make you feel like family!! Love it!! Thanks for asking! Lenita S More

by lenitasingleton Verified Customer Verified Customer

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I have been a customer of Classic Cadillac since 2010. The sales staff (Mark Bondrandt) is outstanding and the service staff (Tom Harden and Matt) and mechanics are extraordinary. Everyone makes me feel The sales staff (Mark Bondrandt) is outstanding and the service staff (Tom Harden and Matt) and mechanics are extraordinary. Everyone makes me feel like I’m their only customer. I have leased, purchased and serviced 4 vehicles with Classic Cadillac and would never consider going elsewhere. If you want to work with friendly, trustworthy and knowledgeable professionals, Classic Cadillac is the place for you too! More

by Rainonerc99 Verified Customer Verified Customer

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Great place? Everyone is so friendly. This is are 4car in two years !!! Always go back Everyone is so friendly. This is are 4car in two years !!! Always go back More

by RONPATDALE Verified Customer Verified Customer

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Your service team was amazing! They communicated with me via video and the visual findings worked out great. They communicated with me via video and the visual findings worked out great. More

by Cereliannk Verified Customer Verified Customer

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Matt was really good and understanding with me requiring to reschedule at the last minute. The gal who sits next to Matt is always, always kind, smiling and offering to help. to reschedule at the last minute. The gal who sits next to Matt is always, always kind, smiling and offering to help. More

by MARKVADAJ Verified Customer Verified Customer

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Very good work on your car. Matt in the service center is a very nice and knowledgeable young man. Matt in the service center is a very nice and knowledgeable young man. More

by dianeleigh719 Verified Customer Verified Customer

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Love the dealership. My car was taken care of quickly. Everyone I met was helpful and courteous. 2 thumbs up. My car was taken care of quickly. Everyone I met was helpful and courteous. 2 thumbs up. More

by SAMOYED_LVR Verified Customer Verified Customer

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All staff involved in our purchase, from the used car manager (Nick), to the the salesman (Tim), to finance (Mo) were extremely helpful and made this purchase a comfortable transaction. manager (Nick), to the the salesman (Tim), to finance (Mo) were extremely helpful and made this purchase a comfortable transaction. More

by rpetrecca0 Verified Customer Verified Customer

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