Mike Demera

I have had consistently great service and support from the dealership and enjoy the interactions that I get from their staff members. the dealership and enjoy the interactions that I get from their staff members. More

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Great service and great people keepme coming back for more and my car is still running well. more and my car is still running well. More

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There is a Knowledgeable & friendly team, helpful for all needs, quick service in a pleasant facility needs, quick service in a pleasant facility More

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Great service. Faster than was expected. All the employees were very helpful and nice . I had a great experience. Faster than was expected. All the employees were very helpful and nice . I had a great experience. More

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They are kind and informative. Took the time to throughly go through the process and kept me informed throughout. Was a happy experience. Took the time to throughly go through the process and kept me informed throughout. Was a happy experience. More

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I love Lithia Subaru of Fresno. However I do have one complain. I had an appt. at 9:20 and I was getting a simple car service but I didn’t leave until 1:30 pm. It took 5 hrs.and I However I do have one complain. I had an appt. at 9:20 and I was getting a simple car service but I didn’t leave until 1:30 pm. It took 5 hrs.and I should have taken the shuttle home because they were so busy but I just kept thinking that it was not going to take that long so I waited. That has never happened before and the staff and waiting room is great but I was a little irritated this time. Hopefully that won’t happen again. More

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Mike Jepson is always there for us with excellent explanations and patience. They finished our a/c repair in one day and kept us informed throughout. Pick up was a breeze. explanations and patience. They finished our a/c repair in one day and kept us informed throughout. Pick up was a breeze. More

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After my oil change I was told I needed to replace some bulbs and a couple of filters. They did the cabin filter and we chose to do the other things ourselves. We ran into a snag with one of the light bulb bulbs and a couple of filters. They did the cabin filter and we chose to do the other things ourselves. We ran into a snag with one of the light bulbs so I brought it right back the next day. They were very happy to help me. Directed me to the parts department to get the bulb. Then, to my pleasant surprise, just popped the old bulb out and put the new one in. Right there on the spot. No waiting. All of the gentlemen were very professional and kid to show me how to do the repair myself should I need to again at a later date. More

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The service here is like no other, I have never come to a dealership that I look forward to seeing the people there and the great service. Thank you you guys do a GREAT job. dealership that I look forward to seeing the people there and the great service. Thank you you guys do a GREAT job. More

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They have provided me with excellent service at every appointment since my Subaru Outback purchase in 2020. appointment since my Subaru Outback purchase in 2020. More

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