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Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.9
304 Reviews
4.9

304 Reviews

Write a Review

304 Reviews of Mike Falconeri

October 24, 2025

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Employee Rating

Didn't expect to be able to get a front-end alignment for my SAAB! Work was done correctly and efficiently, as with their services on my Jeeps! Thank you Mike. More

by Marc
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Hector Quinones

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Oct 24, 2025

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 07, 2024

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Very friendly very helpful. Didn't even charge me to test drive my truck and listen to my transmission. More

by Nick
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Simuong, Daniel Brennan , Hector Quinones

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Jul 08, 2024

Executive Dodge Jeep RAM responded

Hi Nick: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

July 02, 2024

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Great, attentive, and well done. I would definitely recommend and am happy that l chose Executive to purchase and service my Jeep. More

by mtnbkr11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

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Jul 02, 2024

Executive Dodge Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 28, 2024

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Everyone at the dealership that I had contact with was very professional and very courteous More

by farmerbutch54
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 30, 2024

Executive Dodge Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 24, 2024

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I have been a customer for over 4 years and I have had an excellent experience with them. The work is outstanding and the customer service is impeccable. More

by Peterabb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 24, 2024

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 21, 2024

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Mike and his team handled a 2 month ongoing issue that had another dealership completely flabbergasted. The service team at Troiano in Colchester had my car for 1.5 months and failed miserably at a fix. M More

by tirepressure101
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 22, 2024

Executive Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 17, 2024

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Employee Rating

Completed a warranty covered issue with no hesitation . Thanks for the quality work and prompt service More

by declined2
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan

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Jun 18, 2024

Executive Dodge Jeep RAM responded

Thank you for choosing Executive Dodge Jeep RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 14, 2024

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I’ve always had the best care and service for my car. I’ve taken my Infinity to dodge for years. Outstanding customer service and support!! More

by Beth.Bianco
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Recommend Dealer
Yes
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Jun 17, 2024

Executive Dodge Jeep RAM responded

Thank you, Beth! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 28, 2024

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Employee Rating

The dealer figured out the problem and addressed it quickly. They provided a courtesy vehicle which was greatly appreciated. More

by Robert Lewonka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2024

Executive Dodge Jeep RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Dodge Jeep RAM, we look forward to having you as a valued customer for many years to come! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 17, 2024

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Employee Rating

Your service representatives,Mike Falconeri,Dan and Hector are always very helpful,friendly and courteous.Mike is the reason I continue to come back for all my services. More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan , Hector Quinones

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May 19, 2024

Executive Dodge Jeep RAM responded

Thank you, Dean! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Dodge Jeep RAM. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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