Mike Fecteau

I recently purchased my vehicle from Kelly Infinity, and I couldn’t be happier with the experience. From the moment I walked through the doors, I was greeted with genuine hospitality and professionalism and I couldn’t be happier with the experience. From the moment I walked through the doors, I was greeted with genuine hospitality and professionalism. The entire team was knowledgeable, patient, and never once made me feel pressured to buy. My sales consultant, Josselin Sanchez, took the time to understand what I was looking for and went above and beyond to find the perfect car for my needs and budget. They explained every feature in detail, helped me compare models, and made sure I was 100% comfortable with my choice before signing anything. The finance department made the process simple and transparent — no hidden fees or surprises, just honest communication and fair pricing. The paperwork was handled efficiently, and they made sure I understood every step. Even after the sale, the customer service has been exceptional. The follow-up call to check in on my satisfaction and the complimentary vehicle inspection showed that they truly care about their customers long after the purchase. I would highly recommend Kelly Infinity to anyone looking for an stress-free car-buying experience. Whether you’re buying new or used, you’ll be treated with respect, professionalism, and genuine care. This is the kind of dealership that earns your trust. More

Report | Print

Purchasing my new qx80 couldn’t have been easier. Matteo Gentile was professional and listened to my needs for a new car. Made the process as easy as it could be. And wanted to make sure my car w Matteo Gentile was professional and listened to my needs for a new car. Made the process as easy as it could be. And wanted to make sure my car was exactly what I needed. Highly recommend Kelly infinit More

Report | Print

Matteo and Josh were both amazing. Matteo is going to build himself a great career there. I love my new vehicle. Matteo is going to build himself a great career there. I love my new vehicle. More

Report | Print

Great experience start to finish. They hadn’t exact vehicle I was looking for and the car was in perfect condition bumper to bumper. 2022 Acura MDX Type S Advanced. Staff delivered They hadn’t exact vehicle I was looking for and the car was in perfect condition bumper to bumper. 2022 Acura MDX Type S Advanced. Staff delivered amazing customer service and made the experience and great one. Eric was a solid 10 during the delivery. I highly recommend Kelly Infiniti for their prestigious luxury service and care in your vehicle purchase. More

Report | Print

The car buying experience was a pleasure. The dealership was very helpful, very polite.And did everything that they said they were going to do The dealership was very helpful, very polite.And did everything that they said they were going to do More

Report | Print

This was the first time I have done business with this dealer ship. But it won’t be my last . Fr start to finish Mike & Justin were polite, professional and went above & beyond. Due to health issues they dealer ship. But it won’t be my last . Fr start to finish Mike & Justin were polite, professional and went above & beyond. Due to health issues they were fast to say , “ No problem we will bring your new car to Maine. And drive your trade in back to MA. What you serious? Mike says ,” Yes ma’am” ! If this is not accommodating service right? More

Report | Print

Excellent and professional experience. . very friendly atmosphere from the first phone call to even passing people in the hallways. Would highly recommend this dealership. . very friendly atmosphere from the first phone call to even passing people in the hallways. Would highly recommend this dealership. More

Report | Print

Mike and Justin make a great team and Cong's leadership made for a very efficient process in buying a new QX50 made for a very efficient process in buying a new QX50 More

Report | Print

I recently had the pleasure of working with Eric Alterio, a dedicated car salesman at Kelly Infiniti of Danvers, and I cannot speak highly enough of the incredible service he provided. From start to finish, a dedicated car salesman at Kelly Infiniti of Danvers, and I cannot speak highly enough of the incredible service he provided. From start to finish, Eric went above and beyond to make my car-buying experience smooth, enjoyable, and hassle-free. First and foremost, Eric's commitment to locating the perfect Infiniti Q50 for me was truly remarkable. He listened attentively to my preferences and tirelessly scoured their inventory to find a gorgeous Q50 that met all my requirements. His dedication and patience in this aspect were commendable, and it was evident that he genuinely cared about finding the right car for me. One of the most impressive aspects of my experience with Eric was his lightning-fast paperwork preparation and processing. In less than 24 hours, he had all the necessary documents ready and streamlined for a seamless transaction. This level of efficiency is a testament to his professionalism and dedication to his customers. Upon arriving at the dealership, I was delighted to find that Eric had the car impeccably detailed and ready for a test drive. It was clear that he takes pride in delivering not just a car, but an exceptional overall experience. His warm smile and respectful demeanor immediately put me at ease, and he took the time to explain every step of the process, ensuring I felt comfortable throughout. Eric's extensive knowledge of the 2023 Q50 was evident as he walked me through all the new features and technology. He patiently answered all of my questions and ensured that I understood every detail about my new vehicle. His expertise in Infiniti products is truly impressive, and it's evident that he is passionate about what he does. Throughout the entire process, Eric was incredibly responsive and courteous. He consistently went the extra mile to make sure I felt valued as a customer. His genuine and caring nature sets him apart, and it's clear that he values the satisfaction and happiness of his customers above all else. To top off the exceptional experience, Eric personally delivered the car to my home, making the entire process even more convenient and stress-free. This level of dedication to customer service is rare and greatly appreciated. I will wholeheartedly recommend Eric Alterio to all my family and friends in need of a new car. His expertise, genuine care for his customers, and unwavering commitment to providing an outstanding car-buying experience make him a standout in the industry. Eric's dedication and professionalism at Kelly Infiniti of Danvers made me a loyal customer, and I am grateful for his exceptional service. More

Report | Print

This is the third time I have bought a car at Kelly Infiniti, each time it has been a pleasurable experience. My latest visit and purchase was on Saturday June 17,Mike had called me to set the appointm Infiniti, each time it has been a pleasurable experience. My latest visit and purchase was on Saturday June 17,Mike had called me to set the appointment ,I had the pleasure of working with Alexa & Josh, all three were extremely courteous and Alexa kept informed step by step through out. I have to say everyone at the dealership was pleasant a great atmosphere. Highly recommend Kelly they do make it easy. More

Report | Print