Mike Fisher

When I purchased this new vehicle, I was sold an aftermarket wheel & chip/dent protection policy for $1,000.00. Although I was hesitant to purchase this policy, the person closing the deal, CJ Musnu aftermarket wheel & chip/dent protection policy for $1,000.00. Although I was hesitant to purchase this policy, the person closing the deal, CJ Musnug guaranteed that the policy would cover any chip, scratch, or dent for 48 months with no deductible. I spent a lot of time discussing this policy and even called him the next day for another confirmation concerning the terms of the policy. I had the vehicle in for an oil change and requested that some chip damage and scratches on the front of the vehicle be repaired under this policy and it was denied. When I requested a full refund from CJ Musnug for the fraudulent protection policy, I was told that it would be pro-rated and he couldn't tell me what the amount of the refund would be. Over my life I have always purchased Ford vehicles for my personal use. My expectations are that the I be treated fairly by the dealer. This chip/wheel protection plan was sold to me under false pretenses and misrepresentation. In addition, I had to bring the vehicle back after the oil change to have the oil life reset and a new sticker in the window. Was the oil actually changed? You couldn't prove it by me. I am not a happy customer at this point. More

by mjh30 Verified Customer Verified Customer

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All I dealt with where very friendly knowledgeable and did their best to make everything go smoothly did their best to make everything go smoothly More

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Everyone at Kenny Ross has treated me really well, I really like that they come to get my car and leave me a loaner while they work on it. really like that they come to get my car and leave me a loaner while they work on it. More

by robertaswank Verified Customer Verified Customer

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I have worked with Kenny Ross Ford before and in both cases it was a great experience cases it was a great experience More

by FINLEYJ27 Verified Customer Verified Customer

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the people were friendly, helpful and knowledgeable. explained the price and options available on trucks that were in stock explained the price and options available on trucks that were in stock More

by edfalcon07 Verified Customer Verified Customer

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They fixed my car and it looks back to brand new. They are amazing ! Highly recommend them They are amazing ! Highly recommend them More

by LINZIEJORDAN2648 Verified Customer Verified Customer

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We had a great experience with purchasing a used vehicle from Kenny Ross Ford. The salesman Mike Fisher worked with us very professionally and was extremely helpful throughout. The finance department also d from Kenny Ross Ford. The salesman Mike Fisher worked with us very professionally and was extremely helpful throughout. The finance department also did an excellent job in explaining our options and explaining the details. We had a minor problem with a tire pressure sensor after we left the lot. Mike was very helpful and responsive in getting the problem rectified for us. The service department did an excellent job in installing the replacement part and resolving the problem. I would highly recommend purchasing a new or used vehicle from Kenny Ross Ford and Mike Fisher. I will definitely be back. More

by Rick O. Verified Customer Verified Customer

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Very professional and kind! Really appreciate the way Mike and the rest of the team handled all the questions and negotiations! I will send all my people! Really appreciate the way Mike and the rest of the team handled all the questions and negotiations! I will send all my people! More

by pepock89 Verified Customer Verified Customer

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The sales experience was exceptional. The delivery of the Maverick was on point and as scheduled. Would recommend Kenny Ross Ford to friends, family, and business owners. The delivery of the Maverick was on point and as scheduled. Would recommend Kenny Ross Ford to friends, family, and business owners. More

by kathykuneff Verified Customer Verified Customer

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Everyone at the dealership was great to work with. No pressure selling and they answered all my questions. Overall a very good experience. No pressure selling and they answered all my questions. Overall a very good experience. More

by garyms1 Verified Customer Verified Customer

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