Mike Hicks

Glenn Polk Ford responded

Thank you for sharing this. I am glad Micah took great care of you and made the experience knowledgeable and courteous from start to finish. Mike does a great job helping customers through the finance side as well, and I appreciate you recognizing both of them. We are blessed with a strong team and look forward to helping you again next time.

Glenn Polk Ford responded

Thank you for sharing this. I love hearing that the experience felt relaxed, honest, and even included a few laughs along the way, that "family feel" is EXACTLY what we hope people experience when they walk through our doors. We are blessed with a great team that believes in listening first and never being pushy, and I appreciate you recognizing that. Thank you for the recommendation, and we look forward to seeing you again down the road.

Glenn Polk Ford responded

I am glad to hear that. Buying a new truck should feel easy and comfortable, and I am happy our team made the process smooth for you. Enjoy that new truck and thank you for choosing us.

Glenn Polk Ford responded

Thank you for sharing this. Responsive communication, honest financing, and a calm, friendly atmosphere is exactly what we aim for. That is a big part of our Polk Promise: being transparent, respectful of your time, and making sure the process feels straightforward from start to finish. We are blessed with a great team that truly cares about taking care of people the right way. We appreciate you choosing us.

Glenn Polk Ford responded

That means more than you know. Twenty years of trust is something we never take lightly. I am thankful for your loyalty and for the relationship we have built over the years. Jason Rushing and the team will appreciate this, and so do I.

Glenn Polk Ford responded

Thank you, Larry. I am glad your car buying experience was a good one and that our team treated you with kindness and respect. We truly appreciate the recommendation and your trust in us.

Glenn Polk Ford responded

That is great to hear. I am glad the experience was pleasant and that the environment felt clean and welcoming, with everyone eager to help. Your recommendation means a lot to us, and we truly appreciate you choosing to do business with us. Happy New Year.

Glenn Polk Ford responded

Thank you, Josh. That is a long haul, and it means a lot that you chose to make the drive to see us. I am glad our team made the process smooth and respectful of your time, and I really appreciate you calling out Harry. We are blessed to have people like him who take great care of customers. Enjoy that new truck, and thank you for trusting us with such a big decision. Merry Christmas.

Glenn Polk Ford responded

Thank you for sharing this. I’m really glad to hear the whole experience felt easy and personal from start to finish. That small-town, treated-like-family feeling is exactly what we work hard to live out every day. We’d love to help again when you’re ready for that next vehicle and truly appreciate you putting your trust in us. Enjoy the new ride and hope to see you again soon.

Glenn Polk Ford responded

Thank you for sharing this. I love hearing how Harry and Mike made things so smooth for you, even delivering the vehicle right where you were helping with wedding dress shopping. That is such a cool moment. We always want the experience to feel easy and personal, and I’m glad that came through for you. We appreciate you choosing us and look forward to helping with the next one when the time comes. Enjoy the new ride and all the fun memories ahead.