Mike Hicks
Mike Hicks at Glenn Polk Ford

Mike Hicks

Finance Manager

Glenn Polk Ford

4320 N I-35
Gainesville, TX 76240

5.0
15 Reviews
5.0

15 Reviews

Write a Review

15 Reviews of Mike Hicks

April 12, 2026

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Employee Rating

They had Excellent service and was happy taking the truck back home at a great deal! More

by Jahiravalos7002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Villarreal

Apr 12, 2026

Glenn Polk Ford responded

Thank you. That is what we love to hear. Mike and Frank both do a great job taking care of people and making the buying experience smooth and enjoyable. We are blessed to have guys like that on our team. Enjoy the new vehicle and we appreciate you choosing us.

March 25, 2026

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Sales, finance and all were like working with your old friends. Great folks. They never pushed or made you feel any pressure More

by Fastony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2026

Glenn Polk Ford responded

That is great to hear. I am glad our sales and finance teams made the experience feel comfortable and familiar, like working with old friends. Creating a relaxed, no-pressure environment where customers can make decisions with confidence is something we care deeply about. We truly appreciate you choosing to do business with us.

March 03, 2026

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Most friendly sales staff. Loved my salesman Micah. Super knowledgeable and courteous. The finance man Mike was also great. Will definitely do business with them again. More

by sgrhone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Terry, Micah Hartman

Mar 04, 2026

Glenn Polk Ford responded

Thank you for sharing this. I am glad Micah took great care of you and made the experience knowledgeable and courteous from start to finish. Mike does a great job helping customers through the finance side as well, and I appreciate you recognizing both of them. We are blessed with a strong team and look forward to helping you again next time.

February 28, 2026

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Great experience and great people. Everyone was nice, honest and not pushy. Got to share a few laughs and stories making for a nice family feel throughout the experience. Would recomme More

by Hm2afregeau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Villarreal

Feb 28, 2026

Glenn Polk Ford responded

Thank you for sharing this. I love hearing that the experience felt relaxed, honest, and even included a few laughs along the way, that "family feel" is EXACTLY what we hope people experience when they walk through our doors. We are blessed with a great team that believes in listening first and never being pushy, and I appreciate you recognizing that. Thank you for the recommendation, and we look forward to seeing you again down the road.

February 25, 2026

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They where friendly respectful and made the process fo buying a my new truck easy More

by whittington43
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Frank Villarreal

Feb 25, 2026

Glenn Polk Ford responded

I am glad to hear that. Buying a new truck should feel easy and comfortable, and I am happy our team made the process smooth for you. Enjoy that new truck and thank you for choosing us.

February 22, 2026

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Great place to purchase a vehicle. The sales team is responsive. The finance team was honest and worked quickly to complete paperwork. The overall atmosphere of the dealership was calm More

by CG
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Feb 22, 2026

Glenn Polk Ford responded

Thank you for sharing this. Responsive communication, honest financing, and a calm, friendly atmosphere is exactly what we aim for. That is a big part of our Polk Promise: being transparent, respectful of your time, and making sure the process feels straightforward from start to finish. We are blessed with a great team that truly cares about taking care of people the right way. We appreciate you choosing us.

February 06, 2026

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I have dealt with them for over 20 years and have always been satisfied with them. More

by reddogag
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jason Rushing

Feb 06, 2026

Glenn Polk Ford responded

That means more than you know. Twenty years of trust is something we never take lightly. I am thankful for your loyalty and for the relationship we have built over the years. Jason Rushing and the team will appreciate this, and so do I.

January 25, 2026

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Nice car buying experience. All of the staff were kind, courteous, and helpful. I highly recommend them for your next purchase. More

by Larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JD Maughmer , Bryce. Les

Jan 29, 2026

Glenn Polk Ford responded

Thank you, Larry. I am glad your car buying experience was a good one and that our team treated you with kindness and respect. We truly appreciate the recommendation and your trust in us.

January 06, 2026

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Employee Rating

Pleasant experience. Clean environment. Everyone was eager to help. Would highly recommend this dealership to anyone. More

by Curtis Amyx
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bryce Johnson gets a 10.

Jan 06, 2026

Glenn Polk Ford responded

That is great to hear. I am glad the experience was pleasant and that the environment felt clean and welcoming, with everyone eager to help. Your recommendation means a lot to us, and we truly appreciate you choosing to do business with us. Happy New Year.

December 18, 2025

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Friendly staff made the purchase of my new truck fast and easy. Only downside was the nearly 8 hour drive there. More

by josh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harry Bauwin

Dec 18, 2025

Glenn Polk Ford responded

Thank you, Josh. That is a long haul, and it means a lot that you chose to make the drive to see us. I am glad our team made the process smooth and respectful of your time, and I really appreciate you calling out Harry. We are blessed to have people like him who take great care of customers. Enjoy that new truck, and thank you for trusting us with such a big decision. Merry Christmas.

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