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Mike Jones
Mike Jones at Montrose Nissan

Mike Jones

Service Manager

Montrose Nissan

1455 N. Hermitage Road
Hermitage, PA 16148

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4.5
15 Reviews
4.5

15 Reviews

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15 Reviews of Mike Jones

October 24, 2025

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Employee Rating

I have found everyone in the service dept very pleasant and helpful with quick service. More

by BISTYGAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I talked with a couple girls about the delivery of a rental car and each person I have talked with has been extremely kind, I think I talked with a Maddie ??

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Oct 24, 2025

Montrose Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

October 18, 2025

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Employee Rating

So the girls that work in the service department are great. My problem is I have brought my vehicle in many times for the exact same problem and they tell me every single time it’s not a problem and I More

by BEETLEJUICE1983
Workmanship
Recommend Dealer
No
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Oct 22, 2025

Montrose Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. John Price General Manager 724.962.1433 jprice1@gomontrose.com

October 17, 2025

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Employee Rating

in and out as promised. a pleasant atmosphere. Ladies in service area very easy to work with More

by HCTBG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2025

Montrose Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

October 09, 2025

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Employee Rating

They are really customer friendly. Even though the service took longer than expectedid they did a thorough job. Courtesy car was very helpful. More

by PJZELINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2025

Montrose Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

October 08, 2025

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Employee Rating

At my last service for my vehicle I am very satisfied. All my concerns were met and I was given a satisfactory explanations also actions were taken to Aleve my concerns. Thank you for the great experience More

by BADBONE67.KH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 08, 2025

Montrose Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Montrose Nissan. And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

October 07, 2025

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Employee Rating

Girls out front were friendly and courteous. Service was quick and I got texted when it was done More

by POSTJH05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 07, 2025

Montrose Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

October 03, 2025

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Employee Rating

Appears the issue was resolved. The vehicle was purchased at another Nissan dealership out of town and appreciated this dealership taking care of the problem so quick as the vehicle More

by MANCINOCINDY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2025

Montrose Nissan responded

Thanks for sharing your thoughts about your experience with Montrose Nissan. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

October 01, 2025

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Employee Rating

The staff goes above and beyond my expectations Very friendly and knowledgeable Always very helpful. More

by John A.
Recommend Dealer
Yes
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Oct 01, 2025

Montrose Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Montrose Nissan! And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

September 30, 2025

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Employee Rating

Never had a problem after taking possession of the car. Service department is thorough, beyond helpful and the quirky sense of humor takes the edge off. I for one appreciate it. More

by WHITGR88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhonda, Madison

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Sep 30, 2025

Montrose Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Montrose Nissan! And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

September 26, 2025

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Employee Rating

The sales person was great fast and easy service only down spot my windshield wiper sprayer was broken didn't catch it for a few weeks More

by vuksonr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Price, Zach Eichelberger, Justin O'Hara

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Sep 28, 2025

Montrose Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Montrose Nissan! And remember, You’ve got a friend at Montrose! John Price General Manager 724.962.1433 jprice1@gomontrose.com

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