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Mike Jones
Mike Jones at Montrose Nissan

Mike Jones

Service Manager

Montrose Nissan

1455 N. Hermitage Road
Hermitage, PA 16148

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4.5
37 Reviews
4.5

37 Reviews

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37 Reviews of Mike Jones

February 04, 2026

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Employee Rating

Awful ! Told me now awful my extended warranty and that it didn’t cover anything and she was wrong More

by LLYNDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Price, Zach Eichelberger, Justin O'Hara

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January 31, 2026

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Employee Rating

Scheduling an appointment online was convenient. My car was taken back on schedule and the status tracker made it nice to keep updated. Overall good experience. More

by HCOLALUCA1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Price, Zach Eichelberger, Justin O'Hara , Rhonda Kelley

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Jan 31, 2026

Montrose Nissan responded

Thanks for sharing your thoughts about your experience with Montrose Nissan. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

January 25, 2026

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Employee Rating

I have no issues with the service department other than that I have no further comments. More

by 19RJSOROS59
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 25, 2026

Montrose Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

January 10, 2026

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Employee Rating

It was easy to fine in Hermtige, Pa. Place was clean and the salesman was respectful and friendly More

by tutinj043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Price, Zach Eichelberger, Justin O'Hara

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Jan 10, 2026

Montrose Nissan responded

Thank you for choosing Montrose Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

January 10, 2026

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I bought my Nissan at Sims in Warren and this is the first time I delt with Montrose Nissan. I was very happy with the facility and the service they provided. More

by KLITTLE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2026

Montrose Nissan responded

Thanks for sharing your thoughts about your experience with Montrose Nissan. We appreciate your business and hope to see you again soon! And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

January 03, 2026

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Employee Rating

Outstanding service. The team always makes us feel comfortable and explains everything so that we can understand. waiting area very comfortable. More

by SCORNELIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2026

Montrose Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

January 01, 2026

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Employee Rating

was not satisfiied with the service on my car was in twice because of indicator light was on regarding tire. they said tires are fine and they reset indicator light. Was out 2 days later &had a flat ti More

by HAYESHER
Workmanship
Recommend Dealer
No
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Jan 07, 2026

Montrose Nissan responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. John Price General Manager 724.962.1433 jprice1@gomontrose.com

December 31, 2025

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Employee Rating

They been helpful but Nissan them self can not help the dealer so they can help us More

by aveltri014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Price, Zach Eichelberger, Justin O'Hara , Emillo and Nate

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Dec 31, 2025

Montrose Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Montrose Nissan. And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

December 28, 2025

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Employee Rating

Excellent service. Always a comfortable experience. The ladies up front at service desk always go above and beyond to be helpful. More

by SCORNELIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 28, 2025

Montrose Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

December 25, 2025

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Employee Rating

Was greeted and checked in quickly. Kept informed of service progress. Done right and the check out simple and easy. More

by TGRI327271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 25, 2025

Montrose Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! And remember, You’ve got a friend at Montrose! Mike Jones Service Manager 724.962.1433 mjones@gomontrose.com

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