Mike Kitchens

Haven’t made first payment yet and air stopped working! Worse car buying experience ever! Was tricked into buying a warranty we thought was included on the car but was 3,000 dollars! The 12 month warranty Worse car buying experience ever! Was tricked into buying a warranty we thought was included on the car but was 3,000 dollars! The 12 month warranty Carmazone gives you won’t cover fixing the air and the 3,000 dollar 150 000 mile warranty requires us to come out 250 to 300 out of pocket to cover it and first car payment of 500 is due in a week!!!!! Service department is very difficult to get on the phone or receive a return call back! Please do not waist your time or money!! YOU WILL REGRET DOING BUSINESS WITH CARMAZONE!! More

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The team at Carmazone was very friendly and professional. My sales person, Mr. Greene, was knowledgeable, pleasant and honest. He, along with the Desk Manager and Finance guy displayed the highest level of My sales person, Mr. Greene, was knowledgeable, pleasant and honest. He, along with the Desk Manager and Finance guy displayed the highest level of integrity and went the extra mile to get my husband and I the best deal available to us at the time. I will definitely link Mr. Greene up the next time I am in the market for a vehicle. More

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Great service in acquiring a loan with a good rate and payment. Friendly staff and free oil changes for a year. payment. Friendly staff and free oil changes for a year. More

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I'm sure this post will be deleted. This was the most unprofessional dealership I have ever dealt with. After telling them exactly what we wanted and that we did not want to drive 45 minutes one way to unprofessional dealership I have ever dealt with. After telling them exactly what we wanted and that we did not want to drive 45 minutes one way to look at a vehicle unless we were sure we could test drive and speak with someone about purchasing. We spoke to Kimber, Addison, Kimber again, and Holly. I sent all the information about our trade, got the trade in value and what they would sell the vehicle on their lot for and we were good to go. I specifically told them that we did not want to make a trip for no reason. We wanted to get there, test drive the vehicle and if all was good we were ready to buy. I dont know how I could have been more specific. When we got there, the sales person, Dave, whom I spoke to and had an appointment with was too busy finishing up paperwork to work with us. We waited about 25 minutes. He sat us with another sales person, who was very nice but did not seem to know very much about what they had. He had no idea about any of my conversations with Kimber, Holly, Addison and Dave. Had no idea about what we wanted. It ended up one of the management took the SUV that we were interested in home for the weekend. The only thing this guy said to us was, "Well can you come back tomorrow?" I have received 7 automatic texts from the dealership afterwards. I asked them very nicely to remove my name from this list. I have asked them to remove my name from their email list. Now I have blocked their number. No apology for a wasted trip, nothing. I just received another email from them. They are the most unorganized, unprofessional, disrespectful dealership I have ever dealt with. I should have read up on them and the scandal with the owners' husbands at Auto House. I did see several bad reviews but equally good ones. We thought we would give them a try. Never again. Ended up purchasing a vehicle almost equally as far away and am very happy. Please remove my name from your sales list as I will never be a customer.......for the 12th request More

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Thank you all for getting my vehicle back up and running on the road, I couldn't be more happier. The staff there are very helpful. Thanks especially to robin and mike! I really appreciate you all. on the road, I couldn't be more happier. The staff there are very helpful. Thanks especially to robin and mike! I really appreciate you all. More

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great people nick was interested in what I wanted and needed did not have it on the lot but had it in 2 days put a hold sign on it until I could test drive /had ev nick was interested in what I wanted and needed did not have it on the lot but had it in 2 days put a hold sign on it until I could test drive /had everything approved before arriving More

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Awesome experience The best place to buy a pre-owned car hands down ! great inventory... great financing ... everyone was helpful and nice.. they just do a really good j The best place to buy a pre-owned car hands down ! great inventory... great financing ... everyone was helpful and nice.. they just do a really good job. I will be back many times over. Thanks again. More

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Great experience I had a great experience here. Their customer service was excellent. My salesperson was very patient and allowed me to take as much time as I needed t I had a great experience here. Their customer service was excellent. My salesperson was very patient and allowed me to take as much time as I needed to select the perfect car for my budget. They educated me on the things I needed to know like warranty and financing options. I would definitely recommend this dealership to my friends. More

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Great customer service! Roger Mullins and mike kitchens were very helpful. Very nice guys. Definitely recommend them if you’re looking to get a good use vehicle! Love my new Roger Mullins and mike kitchens were very helpful. Very nice guys. Definitely recommend them if you’re looking to get a good use vehicle! Love my new SUV! More

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Excellent customer service I receiveD excellent customer service. Friendly and helpful staff. Good selection of vehicles and best prices in town. I would highly recommend ch I receiveD excellent customer service. Friendly and helpful staff. Good selection of vehicles and best prices in town. I would highly recommend checking them out. More

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