
5 Reviews
Write a Review5 Reviews of Mike Laufer
August 10, 2025
Great people to do business with. Always honest for good advice. Always very knowledgeable staff. Always recommend them over every where else I have been. Always honest for good advice. Always very knowledgeable staff. Always recommend them over every where else I have been. More
Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Adam George, Michael Hedrick
August 10, 2025
They spoke to me rudely and disrespectfully. They didn't offer solutions to many of my car's problems. With their nonchalant attitude, they haven't even fixed my car for a few weeks. When I cont They didn't offer solutions to many of my car's problems. With their nonchalant attitude, they haven't even fixed my car for a few weeks. When I contacted them, they repeatedly hung up the phone in my face. Even the supervisor is acting nonchalant. It turns a blind eye to the disrespectful behavior of its own staff. I will report them to the government agency as soon as possible. And I'm going to send a complaint to the BBB. I don't recommend anyone to buy lincoln cars after their lincoln service experience. I'm not the only one having these problems. Many Lincoln owners suffer from these problems in my friends, and certainly no one recommends the Highland Park Lincoln service More
Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Adam George, Michael Hedrick
August 09, 2025
Since purchasing the car in 2009 it has always been serviced at HP FORD. They do for service awesome work. Iwould never take my car any where esle for service! serviced at HP FORD. They do for service awesome work. Iwould never take my car any where esle for service! More
Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Adam George, Michael Hedrick
August 05, 2025
Went to Ford Dealer in Chicago who charged me TWO successive diagnostic fees that included removing the driver’s seat to solve an airbag issue. I declined the service and went to Highland Park Ford. successive diagnostic fees that included removing the driver’s seat to solve an airbag issue. I declined the service and went to Highland Park Ford. They identified and fixed the problem, which was with the passenger seat belt, for less money that the first diagnostic fee the other dealer wanted to charge me. I think the Chicago dealer was scamming me, but the good news is that I now trust Highland Park Ford. Longer drive, but well worth it. More
Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Adam George, Michael Hedrick
July 31, 2025
In my view about the dealer, the service was very well and the hospitality’ including fast maintenance time. I heard that many Lincoln aviators have transmission problems. I would like to heart from this and the hospitality’ including fast maintenance time. I heard that many Lincoln aviators have transmission problems. I would like to heart from this you based on how record of transmission chance that you had experienced so far. Are there any recall about the cars? More
Other Employees Tagged: Chris Fanella, Frank Pamimtuan, Adam George, Michael Hedrick