Mike Lowe

Disappointing. Extremely poor communication skills. Then, after more than double the estimated repair time, several things scheduled to be done never happened! I’m Extremely poor communication skills. Then, after more than double the estimated repair time, several things scheduled to be done never happened! I’m not one to give negative feedback, however, my experience was truly awful! Both times for the same issue. Then my mirror gets damaged while it’s at the dealership but nobody says anything. It was obvious as soon as I approached my vehicle. Good luck having your dealer service manager return your calls over a week. It’s been a month and still nothing. Sure they will be glad to keep harassing me about my review More

by bigjoegman Verified Customer Verified Customer

Report | Print

The buying process with my salesperson was truly excellent. I highly recommend Hanania CDJR to anyone looking for a great vehicle and outstanding buying experience excellent. I highly recommend Hanania CDJR to anyone looking for a great vehicle and outstanding buying experience More

by WPREGNO Verified Customer Verified Customer

Report | Print

Is it satisfied with service. 1. They did not find the problem and charged me around $190. 2. I noticed a couple of days after pickup that my truck was most likely damaged in yo 1. They did not find the problem and charged me around $190. 2. I noticed a couple of days after pickup that my truck was most likely damaged in your dealership’s care (dent in back of cab by rear window). I called and asked if someone could review video from cameras and nobody called me back. 3. If it was or was not damaged at your facility I never received call back and called at least three times times. I was in a vulnerable position because I was far away from home pulling a trailer and could not travel, so I spent extra nights at campground. Also the same problem I had in St Augustine reoccurred again on long travel. I am currently waiting for local dealer to accept my truck for service, but say they are two weeks out. I can’t afford waiting so don’t know what to do. If anyone can help with my problems I need a callback ASAP at 714-393-5026. This is the crappiest service I have had anywhere. I wish I would have not brought my vehicle to your dealership. More

by teejay40 Verified Customer Verified Customer

Report | Print

The dealership was terrific. They worked hard to earn my business and David Boyd was so professional! Great experience! They worked hard to earn my business and David Boyd was so professional! Great experience! More

by dgquinn123 Verified Customer Verified Customer

Report | Print

I can’t say enough or express enough gratitude toward this dealership. Mike my salesman and Dawuan the manager impressed me with there general attitude toward me. I’ve never at any other dealership felt this dealership. Mike my salesman and Dawuan the manager impressed me with there general attitude toward me. I’ve never at any other dealership felt like I was their only customer. They made me feel like a priority. So much so that I bought 2. A Ram for me and a Wagoneer for the wife. Thank you guys and gals. More

by olsen2370 Verified Customer Verified Customer

Report | Print

Great people Great service, Ed was very knowledgeable and took good care of us way to go Atlanta and Ed Gordon and took good care of us way to go Atlanta and Ed Gordon More

by larkinp Verified Customer Verified Customer

Report | Print

I had a good experience with your issues and the weight was not long and I did not have to make an appointment. I’ll come back. was not long and I did not have to make an appointment. I’ll come back. More

by nrsjess Verified Customer Verified Customer

Report | Print

The service provided was fantastic and appreciate the care and concern they had. I love this dealership. care and concern they had. I love this dealership. More

by llb11598 Verified Customer Verified Customer

Report | Print

The salesman Jack and the finance Manager Dawaun went above and beyond to get me in this 25 Ram 2500. They were up against what I thought were impossible odds. They were both very patient with me and my above and beyond to get me in this 25 Ram 2500. They were up against what I thought were impossible odds. They were both very patient with me and my 1000 question. I can’t express my gratitude enough toward these 2 individuals. It was a very difficult deal to get closed and I do not believe anyone else could’ve achieved what they did. Thank you Jack and Dawaun you both earned all my respect and I will be loyal to you next time I’m in the market for any vehicle. More

by olsen2370 Verified Customer Verified Customer

Report | Print

Super friendly dealership. My sales associate was Lawrence and I really enjoyed my time / sales experience with him. Just a great guy. Not pushy or shady like some salesman My sales associate was Lawrence and I really enjoyed my time / sales experience with him. Just a great guy. Not pushy or shady like some salesman that I have come across over the years. We worked out a deal and now I am a proud Jeep Gladiator owner. My son said “we are now part of the secret JEEP club” and I couldn’t be more excited. We didn’t just buy a vehicle. We bought an experience and our journey down this road just got a lot more exciting and memorable. I can’t wait to see what’s around the next corner. Just want to thank Lawrence and this dealership for great buying experience. More

by JUDAHS1978 Verified Customer Verified Customer

Report | Print