
Mike Mace
Digital Process Manager
Thomas Cumberland Subaru
10325 Mt Savage Rd NW
Cumberland, MD 21502

Michael was born and raised in LaVale, Maryland. He graduated from Allegany High School and attended Frostburg State University. He has been in the customer service industry since 2001. Michael joined the Thomas Automotive Family in March of 2011. He enjoys spending his free time golfing, bicycling, watching movies, playing video games and spending time with his friends and family.
Read moreDealership Experience
14 yrs, 7 mos
Industry Experience
14 yrs, 7 mos
Languages Spoken
English
150 Reviews
Write a Review150 Reviews of Mike Mace
January 30, 2024
Wayne and EVERYONE at Thomas were excellent to deal with! Very trustworthy and transparent! Wayne was great at explaining all the features and got me the vehicle I wanted within a very speedy timeframe. TY! Very trustworthy and transparent! Wayne was great at explaining all the features and got me the vehicle I wanted within a very speedy timeframe. TY! More
Other Employees Tagged: Chris Carpenter , Wayne Kifer, Kameron Dawson
January 06, 2024
I switch cars very often and have an understanding of how a typical dealership functions but Wayne and Thomas Subaru/Hyundai went above and beyond my expectations. Very honest and timely communication, hassl a typical dealership functions but Wayne and Thomas Subaru/Hyundai went above and beyond my expectations. Very honest and timely communication, hassle free and no non-sense process or charges! I will seriously consider them for my future purchases as well. More
Other Employees Tagged: Wayne Kifer
November 20, 2023
The dealership itself is clean and inviting. The entire staff is helpful. Nate Hoffman was my dealer. He helped me order my Subaru forester, and kept me updated every week on the vehicle. He was The entire staff is helpful. Nate Hoffman was my dealer. He helped me order my Subaru forester, and kept me updated every week on the vehicle. He was so helpful through the entire process of purchasing the car. I brought my new car home on Friday night and Nate called me this morning to check in, see how I liked it, and to answer any questions I may have thought of after I left. All in all, a great experience. More
Other Employees Tagged: Michelle Folk, Nate Hoffman
May 11, 2022
Buying our new car was a great experience. The staff was friendly and very helpful. Their knowledge of the Hyundai Santa Fe that we purchased was second to none. Thanks for the great no hassle The staff was friendly and very helpful. Their knowledge of the Hyundai Santa Fe that we purchased was second to none. Thanks for the great no hassle experience. The dealership was very inviting and clean. We will buy our next car from this dealership. Nate answered all of our questions and concerns without hesitation. More
Other Employees Tagged: Teresa Smith, Patrick Yoder, Kyle Leedy, Michelle Folk, Nate Hoffman , Johna Brown, Shelly Gray, Bailey Hansel, Wayne Kifer
August 07, 2021
Thomas Subaru exceeded my expectations, they’re easy to work with and have fantastic prices! Wayne Kifer is one of THE best salesmen I ever worked with when purchasing a car. Also a big thanks to Mike Mace work with and have fantastic prices! Wayne Kifer is one of THE best salesmen I ever worked with when purchasing a car. Also a big thanks to Mike Mace for helping me get my keys out of my car. Thank you for the awesome service everyone at Thomas! I will be sure to tell all my friends and family about Thomas Subaru! More
Other Employees Tagged: Michelle Folk, Nate Hoffman , Wayne Kifer, Zach Lease
March 16, 2021
I had a great experience at Thomas Subaru. Probably the best experience I've had with a car dealership. Jamie was great and took the time to show me what and where all the buttons and features were and did best experience I've had with a car dealership. Jamie was great and took the time to show me what and where all the buttons and features were and did. I'm sure the service department will be just as good when I have my car serviced there. More
Other Employees Tagged: Jamie Kline
February 15, 2021
Shawn Frye in the service department is wonderful. He goes above and beyond to take care of customers. He has a way with people. Everyone I have ever speak to him loves him. He puts a personal touch on e goes above and beyond to take care of customers. He has a way with people. Everyone I have ever speak to him loves him. He puts a personal touch on everything and always makes me want to come back. Thank you Shawn!!! More
Other Employees Tagged: Chris Carpenter , Shawn Frye, Shelly Gray, Emily Weber
February 02, 2021
Jamie made the car buying experience quick, safe, and easy. He made sure I knew everything I needed to know to get going in my 2021 Subaru Crosstrek Sport! Everyone I interacted with was very helpful. K easy. He made sure I knew everything I needed to know to get going in my 2021 Subaru Crosstrek Sport! Everyone I interacted with was very helpful. Kara assisted with the decision making process and down payment on my car. She kept me informed while waiting for its arrival. I was wondering what it would be like buying a car during COVID but the staff of Thomas Subaru handled everything great. Thanks Jamie and Kara :) I love my Crosstrek Sport! More
Other Employees Tagged: Kara Owens , Bailey Hansel, Jamie Kline
January 22, 2021
Top marks for the TC team! My inquiry started with Top marks for the TC team! My inquiry started with Nate, Bailey showed me the Forester and I was treated well during the entire process. I took Top marks for the TC team! My inquiry started with Nate, Bailey showed me the Forester and I was treated well during the entire process. I took a few minutes to decide and Bailey helped walk me thru the purchase. Michelle handled the paperwork details and best of all, I did not spend the entire day putting together the deal. It was a busy Saturday afternoon and I was pleased with how easy the transaction was handled. Had a few questions after the sale and Mike was very helpful with those! Kudos to Nate, Bailey and Michelle! More
Other Employees Tagged: Michelle Folk, Nate Hoffman , Bailey Hansel
January 14, 2021
Johnathan Loughrie and team were easy to work with and helped me through the car buying experience. They answered all of my questions and found a great car that fit all of my wants and needs. Special than helped me through the car buying experience. They answered all of my questions and found a great car that fit all of my wants and needs. Special thanks to Michelle, Mike, and Mark for an exceptional job! More
Other Employees Tagged: Chris Carpenter, Johnathan Loughrie, Teresa Smith, Michelle Folk, Jeremy McFarland , Mark Duvall, JoManda Evans-Flanagan, Shawn Frye, Bailey Hansel

