Mike Morrison

Great service, professional personnel. Highly recommend Genesis of the North Shore for purchase and service. Highly recommend Genesis of the North Shore for purchase and service. More

by cashenw Verified Customer Verified Customer

Report | Print

Amazing customer service. Great follow-up and was able to accommodate my needs. Would return again. Great follow-up and was able to accommodate my needs. Would return again. More

by Mankit.chan84 Verified Customer Verified Customer

Report | Print

None of the required parts for this service were in stock, and I didn't need anything rare, just one tire and 2 tpms sensors. 6 hours and 30 minutes of waiting only got me one replacement tire and whe stock, and I didn't need anything rare, just one tire and 2 tpms sensors. 6 hours and 30 minutes of waiting only got me one replacement tire and wheel alignment. Service advisor didn't mention a wheel alignment service special from the website. Barely any updates throughout the 6.5 hours of waiting. Drop off service only works if you live next door, hence the waiting. And I have to come back for the sensors if they ever arrive to the dealership. More

by V. Hostiuk Verified Customer Verified Customer

Report | Print

Excellent service and job. They take customers very friendly and complete job. This is a convenience place. They take customers very friendly and complete job. This is a convenience place. More

by M.MONICA.KIM Verified Customer Verified Customer

Report | Print

I had a good experience with this dealership. They were kind and very professional there. They were kind and very professional there. More

by rachelgersh98 Verified Customer Verified Customer

Report | Print

Great service and the problem was resolved without a scheduled appointment The service technician was very helpful scheduled appointment The service technician was very helpful More

by MAGOO108 Verified Customer Verified Customer

Report | Print

They kept me informed of what was going on with my car. They kept my car more than they thought to and gave me a loaner, which is very helpful. Thank you for all you’ve done in the past. This is not my fir They kept my car more than they thought to and gave me a loaner, which is very helpful. Thank you for all you’ve done in the past. This is not my first time dealing with the service. More

by SAL38 Verified Customer Verified Customer

Report | Print

Moe and Dimitri are outstanding and a key reason along with their colleagues that I am thrilled with my Genesis with their colleagues that I am thrilled with my Genesis More

by brianphull14 Verified Customer Verified Customer

Report | Print

I was at the Genesis section and it is a very nice area, however there are a few things that can be improved. I waited an extremely long time for an oil change and I don't feel I was kept in the loop of the however there are a few things that can be improved. I waited an extremely long time for an oil change and I don't feel I was kept in the loop of the progress. There are a few other things but they are minor. Overall it was OK but can be better. More

by rfhunlimit Verified Customer Verified Customer

Report | Print

Remembered why I was there. Very friendly and approachable staff. Treated my car with care. Very friendly and approachable staff. Treated my car with care. More

by Goblin Verified Customer Verified Customer

Report | Print