Mike Pennington

Went in for a routine oil change. They call me back to the desk to ask for approval for the recommended cabin filter change. I thought this was weird since I personally changed it They call me back to the desk to ask for approval for the recommended cabin filter change. I thought this was weird since I personally changed it out 2 weeks prior. I asked to see the filter and he pulled out a nasty filter. When I told him it had just been recently changed and asked what that filter was, he THEN told me that was what a dirty filter looked like and it was not my actual filter. I complained to customer service about the interaction and she indicated she would reach out to the GM. Edit- after posting this, the GM reached out to me and said he was never made aware of the situation. He investigated the situation and assured me he put measures in place to prevent this from happening again. After talking with Michael, I am comfortable continuing to give the dealership my business. I was impressed with his responsiveness and how he handled it once he was actually made aware of the situation. More

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Grady was friendly polite and very easy to work with! Would highly recommend working with him. Would highly recommend working with him. More

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These guys aren’t worth your time or money. Terrible service. Always takes FOREVER. EVEN FOR AN OIL CHANGE!!!! They recommend waaaaaaaay more “service” than you actually need, and the last 2 ti Terrible service. Always takes FOREVER. EVEN FOR AN OIL CHANGE!!!! They recommend waaaaaaaay more “service” than you actually need, and the last 2 times we went the issue wasn’t fixed. Waste of time money and energy. Drive further for better service! Their sales guys don’t even know their own product. Such a waste. Could’ve been a great CDJR that Woodstock desperately needed but ruined by staff. More

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Duck is very friendly,knowledgeable and bent over backwards to make sure our daughter has gotten the best possible deal on her Grand Cherokee. backwards to make sure our daughter has gotten the best possible deal on her Grand Cherokee. More

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Scott Duck was the easiest, most chill guy I ever purchased a car from. (and I get a new car every 2 years, so do the math on how many salesman I have encountered) He made the car shopping experience purchased a car from. (and I get a new car every 2 years, so do the math on how many salesman I have encountered) He made the car shopping experience fun. I couldn't make up my mind on what jeep I wanted, asked to drive a few and then needed upgrades. He kindly just did as I asked without making me feel pressured or like I was being a pain. He is the reason I purchased from this location. Found all the little cute ducks in my car too. Lol. The rest of the staff there is just as great. The lady at the front desk with the short hair can't be any sweeter. I like Duck so much I won't remove my license plate frame. Go to DUCK!!! More

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Joseph Brewer was absolutely amazing! He helped make my daughter's first car purchase easy and simple. He took the time to explain what every piece of paper ment and why were signing, s He helped make my daughter's first car purchase easy and simple. He took the time to explain what every piece of paper ment and why were signing, same with her finance manager, Brandon Pond. We loved our experience at Woodstock. Everyone we encountered was friendly and polite, a true family feeling. I highly recommend this dealership. More

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Yall! ! Duck made my first time car buying process so easy and stress free! Could not have had a better experience:) ! Duck made my first time car buying process so easy and stress free! Could not have had a better experience:) More

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Grady was extremely helpful in finding what I was looking for, did not push unwanted vehicles or features, and was pleasant to deal with through the entire process. for, did not push unwanted vehicles or features, and was pleasant to deal with through the entire process. More

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This will be my 4th vehicle from Duck, as always the service was impeccable from start to finish. His new home at CDJR of Woodstock and team supporting him were also on point. Thank you again Duck! Quac service was impeccable from start to finish. His new home at CDJR of Woodstock and team supporting him were also on point. Thank you again Duck! Quack! Quack! More

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Our first online car purchase and delivery was super convenient and easy! I was shocked at what a breeze it was. Duck was amazing and very helpful! He walked us through every step and even sent a fun convenient and easy! I was shocked at what a breeze it was. Duck was amazing and very helpful! He walked us through every step and even sent a fun video. Thanks Duck, Michael, and Woodstock Jeep! More

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