Mike Reid
Mike Reid at BMW VW of Topeka

Mike Reid

General Manager

BMW VW of Topeka

3030 S Kansas Ave
Topeka, KS 66611

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2 Reviews
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2 Reviews

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2 Reviews of Mike Reid

December 19, 2025

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Employee Rating

BMW/Vw of Topeka is one of very few honest dealerships. When they say no hassle pricing you can believe it. Colton K. Was my sales consultant and he was very pleasing and went out of his way to answer all More

by hbudlight1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry Martin

March 09, 2025

Dealership Rating
Employee Rating

Review for BMW/VW Topeka I had a very disappointing experience with BMW/VW Topeka that I feel compelled to share. Over the past two years, I've been dealing with a recurring coolant leak that has yet t More

by S.butler12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Barry Martin , Chad

Mar 14, 2025

BMW VW of Topeka responded

Mr. Butler, I am sorry to hear about your recent service experience and I completely understand your frustration. I have reviewed your service history and was involved in the inspection process during your last two service visits. The repairs we’ve performed were identified by a thorough diagnosis and are supported with photo documentation. Unfortunately, we are unable to predict when a component will fail. We offered a discount towards the pending repair, as we value your business and continued loyalty. Best of luck moving forward. -Nick Haupt | Service Manager

Mar 14, 2025

S.butler12 responded

Thank you for your response and for reviewing my service history. While I appreciate your acknowledgment of my frustration, I must strongly reiterate that my recent experiences have involved multiple misdiagnoses. The leak I’ve been dealing with returned in less than a month after the last repair, and it seems that a different part was identified this time, which feels like an attempt to avoid honoring the warranty on the previous work. I have been coming to your facility for over two years regarding the same issue, and it's disheartening to continuously invest in repairs that do not provide a lasting solution. Even with the discount offered for the pending repair, I find it hard to justify paying more money when I have every reason to believe I will be back in less than three weeks.

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