Mike Rios
Mike Rios at Coulter INFINITI

Mike Rios

Assistant Service Manager

Coulter INFINITI

6225 E Test Drive
Mesa, AZ 85206

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4.8
103 Reviews
4.8

103 Reviews

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103 Reviews of Mike Rios

June 05, 2025

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Employee Rating

Mike is simply the best Service Manager in the world. The Best! The Best! Greatest More

by bruce.bogucki
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Recommend Dealer
Yes

June 01, 2025

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Fast professional courtesy efficient nothing else to say thank you very much highly appreciated thumbs More

by Williamleep
Service Price Transparency
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Recommend Dealer
Yes
Jun 05, 2025

Coulter INFINITI responded

Hi Williamleep, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

May 27, 2025

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I have always had the very best customer service here and Mike Rios is the very best ! Honest and trustworthy and communication is absolutely wonderful More

by Scmontg3169
Service Price Transparency
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Recommend Dealer
Yes
May 30, 2025

Coulter INFINITI responded

Hi Scmontg3169, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 10, 2025

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Employee Rating

Coulter Infiniti is always 3asy to work with, they are accommodating and provide excellent service. More

by jamesdennert
Service Price Transparency
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Recommend Dealer
Yes
May 15, 2025

Coulter INFINITI responded

Hi Jamesdennert, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 06, 2025

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Employee Rating

Mike Rios, our service writer has been very attentive while our INFINITI has been serviced for a difficult and allusive computer module issue. He and the technicians ran it down to ground and fixed the More

by Tjoy4lapoa
Service Price Transparency
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Recommend Dealer
Yes

April 15, 2025

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I have been getting my QX serviced here for a few years and I have been pleased with the customer service and staff every visit. More

by Kshagarci
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2025

Coulter INFINITI responded

Kshagarci, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Coulter INFINITI. We can't wait to see you again, have a great day.

April 08, 2025

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Service Manager Mike Rios: Professional, quick response, detailed oriented and personal, paid attention to key concerning points. The dealer takes pride in cleanliness. More

by Adriana
Service Price Transparency
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Recommend Dealer
Yes
Apr 11, 2025

Coulter INFINITI responded

Adriana, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 07, 2025

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Employee Rating

Mike Rios helped me with this somewhat complicated repair. He made everything clear, kept me informed, and made everything run smoothly and surely. Mike did an absolutely outstanding job in all ways. More

by jamesdennert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Coulter INFINITI responded

Jamesdennert, we're glad you had such a wonderful experience with us! We hope you have a great day!

April 04, 2025

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Toby is a great advisor and regained my trust in this dealerships service department again. More

by Rjcconsultingllc
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Recommend Dealer
Yes

Other Employees Tagged: Toby Hochstetler, Spencer Stoor

Apr 07, 2025

Coulter INFINITI responded

Hi Rjcconsultingllc, thank you so much for your positive comments about Coulter INFINITI! Thanks again for the recommendation, and have an amazing day!

April 04, 2025

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Employee Rating

The maintenance supervisor Mike Rios is always so warm and supportive! He does the utmost to enlighten the word “service” for the customer! It’s like he knows exactly how a loyal Infiniti customer shou More

by DeeWash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Coulter INFINITI responded

Deewash, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

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