Mike Roman

Castle Subaru is a dealership that cares about their customers they treat customers as part of the family. Their service department is fantastic, polite and courteous always keeping customers up to date customers they treat customers as part of the family. Their service department is fantastic, polite and courteous always keeping customers up to date on their vehicles. The greatest part is having a fantastic salesman as Mike Roman who is understanding to what his customers need. More

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We just purchased a new 2022 WRX from Castle Subaru and want to give a huge shout out to the sales manager Dave Eisin and salesman Mike Roman! They were so easy to work with and went out of their way to ma want to give a huge shout out to the sales manager Dave Eisin and salesman Mike Roman! They were so easy to work with and went out of their way to make the purchase completely hassle free! Seriously, easy! They accommodated our work schedules and the fact that we live outside of Indiana, and so we did the whole deal online!! They even delivered the car to our location of choice! Just incredible all way around. Thanks a million guys!!! More

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In December 2018 i purchased my very first Subaru. We traveled from West Michigan to Castle Mitsubishi of Portage because of their customer service....they were so down to earth, kind and never pushy. Ea traveled from West Michigan to Castle Mitsubishi of Portage because of their customer service....they were so down to earth, kind and never pushy. Each time I brought my 2018 Outback into Castle for warranty servicing, I was treated warmly by everyone. There were never any long waits, and I have always had confidence in the work of the service department, and have had no complaints. I've always appreciated the genuine friendliness of the folks at Castle. Last month when we brought my car in for [warranty] services, I just HAD to check out the new 2020 Outback that was in the showroom, and as they say, the rest is history. Mike Roman, is extremely knowledgeable, and spent a lot of time helping us explore and understand the best options available to me if I chose to trade in my current 2018 Outback. When he suggested leasing a 2020, I have to admit that I was extremely skeptical. Mike explained the Subaru leasing program very thoroughly, and I realized that it was actually the perfect fit for me. A long story short, that evening, I found myself driving back to West Michigan in my second Subaru, an extremely sweet 2020 Outback! Thanks to everyone at Castle Subaru for making another great car buying experience happen for me!! I recommend Castle Subaru to everyone! More

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Sales No high pressure. Sales representative reviewed what they had on hand and explained they were able to work with other dealers to find a car equipped No high pressure. Sales representative reviewed what they had on hand and explained they were able to work with other dealers to find a car equipped the way we wanted. More

by CERGANG Verified Customer Verified Customer

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Position experience with Castle dealership I live more than an hour away from the dealership and needed a ride to pick up my new car. The dealership sent a driver from Portage to pick me up and I live more than an hour away from the dealership and needed a ride to pick up my new car. The dealership sent a driver from Portage to pick me up and bring me to Castle. Great service! More

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Excellent Service and Friendly Staff Very homey place, made me feel welcome and appreciative of my purchase. Mike Roman was an outstanding salesman and I will recommend him to anyone that Very homey place, made me feel welcome and appreciative of my purchase. Mike Roman was an outstanding salesman and I will recommend him to anyone that is looking to buy a vehicle, both new and used. More

by Brenden Verified Customer Verified Customer

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Outstanding The dealership was easy to find and locate. Everyone from the beggining to the end was very friendly and helpful. Mike Roman was the best salesman The dealership was easy to find and locate. Everyone from the beggining to the end was very friendly and helpful. Mike Roman was the best salesman ive dealt with and i would recommend this dealership to others . More

by ZACH_WISCHNOWSKY Verified Customer Verified Customer

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Amazing and fast The service center staff was amazing efficient and extremely fast they got my car done sooner than expected their communication skills were exemplary. The service center staff was amazing efficient and extremely fast they got my car done sooner than expected their communication skills were exemplary. I would recommend the center for your needs. Thank you for a wonderful experience More

by alicia.fender Verified Customer Verified Customer

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