Mike Szafraniec

My experience with City Volkswagen of Evanston was A+ from start to finish. Frank, my sales consultant, was gracious, professional and very chill. I never got the feeling that he was trying to “sell” m from start to finish. Frank, my sales consultant, was gracious, professional and very chill. I never got the feeling that he was trying to “sell” me on a particular car. He listened to me and helped me find what I was looking for. He and the sales manager, Marcus, went out of their way to accommodate me. For example, driving to their dealership in the city to bring me a car that had the upgraded 2026 sound system, so that I could listen and compare it to the 2025 version. When it came to agreeing to the price and finalizing the deal, it was very easy and actually a pleasant experience. I love my new GLI and I loved working with all the folks at City! I’ll definitely be back! More

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Great dealer I’m old costumer for over 20 years and I will be back again Narcis is the best sals person in USA will be back again Narcis is the best sals person in USA More

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Narcis is so great to work with. We appreciate all of his expertise and support throughout our car buying process. We appreciate all of his expertise and support throughout our car buying process. More

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I had a great experience buying my car from Ian Edmonson at City Volkswagen of Evanston. Coming in knowing the model I wanted, Ian patiently walked me through the process—inspecting the car, arranging a tes at City Volkswagen of Evanston. Coming in knowing the model I wanted, Ian patiently walked me through the process—inspecting the car, arranging a test drive, and explaining all key features and what to expect. Marcus Carnes was my first point of contact over the phone. We chatted at least five times the day before I visited the dealership, and he put me completely at ease from the start. Ian was professional and never rushed me, answering my questions thoughtfully and giving me space to consider everything carefully. The experience was smooth and relaxed, with Ian maintaining a helpful, approachable attitude throughout. Alex Paszkowski, the finance manager, helped me get settled up. He was clear about the terms and made the financing process quick and easy, which I really appreciated. At checkout, Mike Szafraniec, the service advisor, assisted me and made sure everything was wrapped up smoothly. I also want to mention that Ian connected me with a reliable car insurance broker, which made getting insurance hassle-free. I highly recommend Marcus, Ian, Alex, Mike, and the entire team at City Volkswagen of Evanston to anyone in the market for a new car. Thanks! More

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