Mike Tegge

I went to the dealership to get the battery in my key fob changed, and while I was waiting in the customer service area, a mouse ran from under a chair and into a vehicle that was parked on the showroom floo changed, and while I was waiting in the customer service area, a mouse ran from under a chair and into a vehicle that was parked on the showroom floor. The guy at the parts department saw the mouse and had no reaction, that tells me that's not the first time they seen a mouse. More

Report | Print

Just bought a car from Gilbert Mercedes, Arnold Lim was a professional, kind , courteous, no pressure, no haggle Salesman. I buy cars regularly for my family, about 1 or 2 cars every year or two. This was a professional, kind , courteous, no pressure, no haggle Salesman. I buy cars regularly for my family, about 1 or 2 cars every year or two. This was an experience that has blown me away, who knew that there could be such a great experience on car buying!! I highly recommend stopping by and giving them a try when you are in the market foe a new or used car. This Mercedes dealership is second to NONE!!!! Arnold Lim is a step ahead of ALL SALESMAN!!! This was truly an exceptional experience!!!!!! THANK YOU ARNOLD LIM !!!!!!! More

Report | Print

Great dealership experience. Dan Berkowitz in sales was a pleasure to work with and put me into a GLC that I am very pleased with. No pressure tactics and willing to answer al Dan Berkowitz in sales was a pleasure to work with and put me into a GLC that I am very pleased with. No pressure tactics and willing to answer all my endless questions. I highly recommend him as your go-to sales person. Let me also shout out to Erin in the service department for recent past help with getting my older SL550 in and out of repairs. She is a pleasant person to work with and went the extra mile to make sure the job was completed to my satisfaction. Finally the young man at the service check-in, ( I wish I had remembered to get his name) Fixed my service problem within minutes of me driving up. Very helpful in maneuvering me through the complexities of that software display. Great people here. More

Report | Print

Found this dealership due to their reputation! Found my sales professional due to her google reviews. Gal lived up to these reviews. She fast, efficient, direct and courtesy. If your going to do Found my sales professional due to her google reviews. Gal lived up to these reviews. She fast, efficient, direct and courtesy. If your going to do business here, its more than fair to say they have a great team. But Gal is a superstar! Paul in Finance was also fast and efficient, and this was a huge relief. Thanks again Gal! We'll be back for a G-Wagon! More

Report | Print

Worst experience I ever had, unprofessional, the financial department is a mess. Even i tried to talk to Mike G “the General manager” and he never replied back any of my 3 calls and voicemails . Ove financial department is a mess. Even i tried to talk to Mike G “the General manager” and he never replied back any of my 3 calls and voicemails . Overall if you are buying from out of town just stay away from this dealership More

Report | Print

Chris was fabulous. .meticulous and professional and always friendly and caring and attentive and always nice .meticulous and professional and always friendly and caring and attentive and always nice More

Report | Print

Sales department was great, however; the service assistant Kim was beyond incompetent. Doesn't check the vehicle before returning it with obvious issues making it up to the customer to discover at assistant Kim was beyond incompetent. Doesn't check the vehicle before returning it with obvious issues making it up to the customer to discover at a later date along with being absolutely rude. The general "manager", Mike, has a horrible attitude even when his staff has very obviously done a quite poor job. I would purchase here again for a great deal, then take my vehicle elsewhere for servicing because they will absolutely lie to you and run you around before finally doing what they agreed to do initially. Awful experience from two people who should never be customer-facing. More

Report | Print

I was very pleased and impressed with the salesperson and dealership with my car purchase. On a scale of 1-10 they were a 10 dealership with my car purchase. On a scale of 1-10 they were a 10 More

Report | Print

Horrible service, making no effort to honor scheduled appointments or return calls. Makes the car purchase a huge disappointment. Will have to travel to Scottsdale Mercedes to get appointments honored an appointments or return calls. Makes the car purchase a huge disappointment. Will have to travel to Scottsdale Mercedes to get appointments honored and phone calls returned. Seems like once they get your money, you’re old news. More

Report | Print

Day 2 at the dealership. Bought a car yesterday, was so impressed that I brought back a family member to also pick up new Mercedes Benz today. This was a life changing experience for this family member who impressed that I brought back a family member to also pick up new Mercedes Benz today. This was a life changing experience for this family member who has never bought her own vehicle. Mike Tegge, GM and Paul Navarette in Sales once again (day 2 for me) showed true professionalism during this special day. Mike has made us along with Paul feel highly appreciated at the dealership again. More importantly today, the family member who never dreamed of owning a Mercedes was treated like royalty during the process to make getting her new vehicle even more special! Thank you again Mercedes Benz of Gilbert. More

Report | Print