Mikul Brown

Personnel are courteous and knowledgeable. They try to.resolve any problem quickly. Hope to have a good experience with this car. They try to.resolve any problem quickly. Hope to have a good experience with this car. More

by N2beaniebabies Verified Customer Verified Customer

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Excellent Service always and very professional each time I have gottens Vehicle at this location! I have gottens Vehicle at this location! More

by mamalaw003 Verified Customer Verified Customer

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Mikul was awesome. He went above and beyond to help and make sure we got the deal we wanted. The rest of the process left a lot to be desired. The finance part, whil He went above and beyond to help and make sure we got the deal we wanted. The rest of the process left a lot to be desired. The finance part, while we paid cash for the vehicle, was a huge sales pitch to the extended warranty. That's fine, that's their job. The figures regarding the price of the various programs was not straight forward. Quite a few of the items on the list shown as included in the extended warranty, were actually part of the manufacturer's warranty - misleading to say the least. It's amazing how much less expensive "Cadillac" plan became when you said you just wanted the base coverage. So we finally agreed on a number, I looked at it as how much more I would have to write a check for - I already had a cashier's check for the cost of the car. No, the number they quoted me for the extended warranty included my down payment - that was part of the sales deal, not the warranty/finance deal. Sure enough the warranty number I was quoted was lessened by my down payment. I was furious. I was ready to stop the warranty discussion. My wife, not liking conflict, said just go ahead, pay it. It was an additional $1,000. This is the reason people hate car dealerships. We are locked into going to Southern Kia for service to take advantage of the oil changes, etc... (All dealerships do that now, nothing special). I won't step foot into on of Southern's showrooms again. All said and done, I forked over $64,000 cash that day. That aside, it was the worst new car buying experience I have had in the last forty years. During that time I have purchased more than twenty-five new cars for cash. More

by jtrenton.006 Verified Customer Verified Customer

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The dealership is very nice. It has kept neat and clean. We were made very welcome. The people in the dealership were very courteous and polite as well as very professional. It has kept neat and clean. We were made very welcome. The people in the dealership were very courteous and polite as well as very professional. More

by FJONES2276 Verified Customer Verified Customer

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Customer service sucks. They do not communicate well with customers. My car was given back to me with stains in the paint. Lastly, they kept my car almost a month. They do not communicate well with customers. My car was given back to me with stains in the paint. Lastly, they kept my car almost a month. More

by DLAINA.D.SAMPSON Verified Customer Verified Customer

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We always receive professional and courteous treatment at Southern BuickGMC. All questions are answered with clarity and service is both timely and efficient. Southern BuickGMC. All questions are answered with clarity and service is both timely and efficient. More

by queenhaymes221 Verified Customer Verified Customer

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They were very friendly and helpful. They were ready to help when I arrived. I had a 2 hour drive to dealership They were ready to help when I arrived. I had a 2 hour drive to dealership More

by KTHOMPSON3T Verified Customer Verified Customer

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I leased a Kia Soul and had regular service at Southern for 4 years. Now I have had my Kia Telluride and I have have been getting regular service foe 6 years: I have always been totally satisfie Southern for 4 years. Now I have had my Kia Telluride and I have have been getting regular service foe 6 years: I have always been totally satisfied with the work done there. More

by RJ2082431 Verified Customer Verified Customer

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Very helpful she is a great sale person would recommend her to any one would call her if need help her to any one would call her if need help More

by ddevor Verified Customer Verified Customer

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The team as a whole was helpful and insightful. I’m very happy with my vehicle and the service I received during my sales process. I’m very happy with my vehicle and the service I received during my sales process. More

by kevalariece Verified Customer Verified Customer

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