Mo Sammur

What I asked for I received! AJ truly gave it his all to make sure I left satisfied. From start to finish he was professional, courteous, and went above and beyond. I am happy I AJ truly gave it his all to make sure I left satisfied. From start to finish he was professional, courteous, and went above and beyond. I am happy I chose Volkswagen of Fairfield! More

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From the moment I contacted Devin, I knew I was in good hands. He was responsive. I was asking about a specific vehicle and he got back to me with all of the specifications and made sure to let me know tha hands. He was responsive. I was asking about a specific vehicle and he got back to me with all of the specifications and made sure to let me know that if I had further questions to ask him. He was not pushy or aggressive at all, but just supportive and really tried to figure out what my needs were and what I was looking for and if he had a solution to those. He then went to his manager, and he and his manager worked up a great deal for me on the vehicle and was very clear about any other associated fees or additions so I didn’t feel like I was being manipulated or misled in any way. That sense of clarity and Direct communication was greatly appreciated by me and I’m sure it would be greatly appreciated by anyone. He delivered on everything that he said, and has been completely accessible throughout the entire process and post sale to make sure that I never felt like just another customer. Great work, Devin. Keep up the great work. Thank yoi. More

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Mo and Doreen worked to locate the exact car I specified. Then Mo delivered the car to my home and answered all my questions and helped move the process along. He has been very helpful throughout the overal Then Mo delivered the car to my home and answered all my questions and helped move the process along. He has been very helpful throughout the overall .experience. I’m very happy with my purchase and Mo’s help! More

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Mo was great. Answered all my questions and even offered to buy me a coffee during my test drive. Got an amazing truck at a great price. Answered all my questions and even offered to buy me a coffee during my test drive. Got an amazing truck at a great price. More

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This week I leased an Audi Q5 from the Napa valley dealership in Fairfield. The costumer service was outstanding and the entire staff was very helpful and friendly. They were very patient and answered dealership in Fairfield. The costumer service was outstanding and the entire staff was very helpful and friendly. They were very patient and answered all of my questions. Specifically Ashley and Mo were helping me make the decision about the car and spent so much time helping me learning all of the technology with the new car. More

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It was a great experience. All the sales people were Friendly and polite, the process was smooth and quick. I would definitely recommend buying from them. All the sales people were Friendly and polite, the process was smooth and quick. I would definitely recommend buying from them. More

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I want to give a huge shoutout to Doreen at Audi Napa Valley. She was absolutely amazing in my car buying/ leasing process. I contacted the Napa Valley team after test driving a Q5, and found that this t Valley. She was absolutely amazing in my car buying/ leasing process. I contacted the Napa Valley team after test driving a Q5, and found that this team in particular really went above and beyond. Doreen helped me navigate the lease process, answered a million questions, got on the phone with me after hours to work through the final parts of the process so we could finish in one day, and was the picture of transparency, kindness, and partnership. Mo was also wonderful. He sent me videos of the car I found online, gave me an in depth understanding of the technology when I was picking it up, and even walked me through some questions by phone after I left. Doreen is outstanding at her job, knowledgeable, patient, and kind. I will continue to go to her and her team from now on whenever me or anyone in my family needs a new car. Thank you for all the help! More

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The first impression was good as the team welcome you nicely and do not put pressure on you. Then the discussion was easy, simple and clear. It was an easy transaction. Thank you for such a good experie nicely and do not put pressure on you. Then the discussion was easy, simple and clear. It was an easy transaction. Thank you for such a good experience. More

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Mo and Doreen went above my expectations to get me into a pre-owned vehicle. They answered all my questions and I drove off knowing I was taken care of. I highly recommend going to meet them. Thank y pre-owned vehicle. They answered all my questions and I drove off knowing I was taken care of. I highly recommend going to meet them. Thank you again for a wonderful experience from online to in person. More

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The entire deal was easy and kind. Mo and Doreen were very helpful AND we got a beautiful Q8!! Mo and Doreen were very helpful AND we got a beautiful Q8!! More

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