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Mohammad Dmour
Mohammad Dmour at Principle BMW of San Antonio

Mohammad Dmour

Service Manager

Principle BMW of San Antonio

15507 I-10 West
San Antonio, TX 78249

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4.5
125 Reviews
4.5

125 Reviews

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125 Reviews of Mohammad Dmour

July 02, 2026

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Employee Rating

Great Service, very satisfied, friendly staff. Honest excellently customer service. Very knowledgeable staff and very very helpful More

by Clc8698
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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June 25, 2026

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Very professional and quick service on my cars . Thank you so much for everything I will definitely come back More

by Erikawhite1978
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Service Time
Service Communication
Recommend Dealer
Yes
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Jul 02, 2026

Principle BMW of San Antonio responded

Hi, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 25, 2026

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Pleasure to deal with our service writer. Informative and shared everything we needed to know. More

by Redmanbill74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 26, 2026

Principle BMW of San Antonio responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 23, 2026

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Outstanding service thoroughly provided all answers needed to complete the process of purchasing the car I wanted More

by mariefrancoisegibson
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yeman Shalabi

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Jun 24, 2026

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 24, 2026

Principle BMW of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 23, 2026

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Our advisor Alam saved the day. His guidance about and stewardship of our BMW X5 was exceptional. More

by dianaidsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 24, 2026

Principle BMW of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 19, 2026

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The service technician was on time, friendly, and efficient. This is the first time I have used this at home curbside service and I will definitely use it again. More

by Kjbutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 21, 2026

Principle BMW of San Antonio responded

Hi, thank you for choosing our service! We are thrilled to hear that our technician provided friendly and efficient service. We look forward to serving you again.

Jun 21, 2026

Principle BMW of San Antonio responded

Hi, thank you so much for your review! We are happy to hear that our technician provided you with excellent customer service. Looking forward to serving you again.

June 19, 2026

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Employee Rating

The dealership experience was very good. Quick and efficient.. service rep was very friendly and kept me informed of progress. Worked with me to get additional work done that was needed. More

by scottb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aland Rosario

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Jun 21, 2026

Principle BMW of San Antonio responded

Hi, we're thrilled to hear that you had a positive experience at our dealership! Our team takes pride in providing efficient and friendly service. Thank you for your kind words, and we look forward to serving you again.

Jun 21, 2026

Principle BMW of San Antonio responded

Hi, thank you for sharing your positive experience at our dealership! We take pride in providing quick and efficient service. We're always happy to work with you to ensure your vehicle receives the necessary care it needs. Thank you for choosing us.

June 19, 2026

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Very good environment, super nice and sweet. Answered all my question. Our sales person was Jaime and he was very understanding and patient with us. Will definitely be back again in the future. More

by Mayra moreno
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 20, 2026

Principle BMW of San Antonio responded

Hi Mayra, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 17, 2026

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Employee Rating

Great experience at Principle BMW of San Antonio. In and out for my oil change as quoted. More

by aisha.roberson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey Bindseil, Rafael Lara

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Jun 19, 2026

Principle BMW of San Antonio responded

Hi Aisha, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 11, 2026

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Employee Rating

We received excellent customer service and great attitude from Mr Ryan Watson with Principal BMW of San Antonio! More

by jecosby77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Watson

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Jun 12, 2026

Principle BMW of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle Collision Center. Feel free to reach out to us if you need anything. Have a wonderful day.

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