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Moises Bonilla
Moises Bonilla at McDonough Hyundai

Moises Bonilla

SERVICE ADVISOR

McDonough Hyundai

1785 Avalon Pkwy
McDonough, GA 30253

Contact Me
4.5
160 Reviews

Dealership Experience

3 yrs, 2 mos

Specialties & Trainings

Customer Service

Sales Consultant

4.5

160 Reviews

Write a Review

160 Reviews of Moises Bonilla

August 21, 2025

Dealership Rating
Employee Rating

If I could give them zero stars I would. They damaged the under carriage cover on my car and left it hanging. I reported it to them after my car was returned to me oily and dirty. I even fol More

by Rodj0106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Philon, Jr , Steven

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Aug 23, 2025

McDonough Hyundai responded

Hello, we're disappointed to hear of the negative experience you had at our location. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (888) 346-8956 and we will do our best to make this better.

Aug 23, 2025

Rodj0106 responded

I will probably get a anywhere with this matter with you guys. My contact info is in my service records if you would like to speak with me. Contacting you guys there is quite the run around. DO BETER.

July 18, 2025

Dealership Rating
Employee Rating

Today is Day 52 of an unresolved issue with my 2021 Hyundai Sonata Hybrid's 12V battery and EGR Control Valve. Good luck out there! More

by todelmore
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Philon, Jr

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Jul 20, 2025

McDonough Hyundai responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (888) 346-8956 to share more details about your visit so we can make things right.

July 16, 2025

Dealership Rating
Employee Rating

They sold me a car that suck. Now they won't give it back. This sucks More

by shirer744
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
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Jul 19, 2025

McDonough Hyundai responded

Hello, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at your earliest convenience to discuss how we can turn this experience into a positive one.

July 11, 2025

Dealership Rating
Employee Rating

Had a wonderful experience with Moises Bonilla. He made sure that I was taken care of. More

by jones.carol07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 14, 2025

McDonough Hyundai responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 11, 2025

Dealership Rating
Employee Rating

Friendly, efficient and timely. Will definitely go there again. Have recommended this dealer service to a lot of people. More

by Palm38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr, Michael J Austin, Gregory Stafford, Jamaal Autry, MARCUS JOHNSON , Paul Failor

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Jul 15, 2025

McDonough Hyundai responded

Hello, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!

July 10, 2025

Dealership Rating
Employee Rating

Service mgr was pleasant there was no waiting. The waiting areas were clean comfortable pleasant with coffee bar and the snacks are welcoming More

by ibmsbee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 10, 2025

McDonough Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

Jul 13, 2025

McDonough Hyundai responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 29, 2025

Dealership Rating
Employee Rating

Moises was extremely helpful and thorough in navigating through the process of resolving my car’s oil consumption issues. More

by MICHELLECRANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 29, 2025

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

June 21, 2025

Dealership Rating
Employee Rating

It was outstanding. Couldn't be more pleased with th friendly and professional service I received. More

by fmckk5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 21, 2025

McDonough Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

June 21, 2025

Dealership Rating
Employee Rating

Professional and courteous service. The wait time for my vehicle was very reasonable and I appreciated the frequent communication regarding the status of completion. More

by 33gammage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr, MARCUS JOHNSON

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Jun 21, 2025

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

June 18, 2025

Dealership Rating
Employee Rating

My husband and I are thankful to have been helped by Moises Bonilla. He is very knowledgeable and explained everything we needed to know about our services that needed to be done. More

by Phalecia.Sears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 18, 2025

McDonough Hyundai responded

Thanks for sharing your thoughts about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

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