Monica Pelletier

Great service and the people who work on the vehicle were very knowledgeable and they did a great job washing the car and the interior mats very knowledgeable and they did a great job washing the car and the interior mats More

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Cannot say enough about the superb and conscientious service I received from Monica and fabulous service from those in garage that serviced my automobile. Thank you all! service I received from Monica and fabulous service from those in garage that serviced my automobile. Thank you all! More

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Always professional, polite, service, and review of my priorities for my vehicle. The video provided prior to the work done on my car is much appreciated. priorities for my vehicle. The video provided prior to the work done on my car is much appreciated. More

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Everyone at this dealership is knowledgeable and professional . I’ve had only great experiences with everyone on the staff. professional . I’ve had only great experiences with everyone on the staff. More

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Monica was extremely helpful and knowledgeable. This was my first experience with Lexus and the service was excellent This was my first experience with Lexus and the service was excellent More

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Austin, Monica and Nicole were very professional and pleasant to deal with. Always an enjoyable experience.. pleasant to deal with. Always an enjoyable experience.. More

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Like always, Monica and other Lexus Hoffman employees were very professional. My oil change was completed in less than 1.5 hours. During that time I was informed (by text, video and by Monica personally were very professional. My oil change was completed in less than 1.5 hours. During that time I was informed (by text, video and by Monica personally about condition of my vehicle and what is recommended to do in my next visit). More

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Hoffmann has consistently provided excellent service during my ownership of two RX vehicles, a 350 and a 400h. Matt, Monica, and the rest of the service staff are always attentive to our needs. during my ownership of two RX vehicles, a 350 and a 400h. Matt, Monica, and the rest of the service staff are always attentive to our needs. More

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Hoffman Lexus knows how to treat their customers. Everyone is professional, very friendly and everything is explained. They even provide a video of services recommended! Everyone is professional, very friendly and everything is explained. They even provide a video of services recommended! More

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Excellent service today. I was very happy with the quality and communication of the agent. I was very happy with the quality and communication of the agent. More

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