Morgan Franklin

The behavior is completely different before taking the car and after .stop lotting people they are telling some thing initially and later charging you different amount stop lotting people I was fighting f car and after .stop lotting people they are telling some thing initially and later charging you different amount stop lotting people I was fighting from 1 week .the worst if you want I can explain you clearly in the call More

by pedagonirajesh951 Verified Customer Verified Customer

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We had our vehicle serviced and Joshua made the process less stressful and an overall great experience. We enjoy working with him. less stressful and an overall great experience. We enjoy working with him. More

by cw917 Verified Customer Verified Customer

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From the introductory handshake until the deal is made, you will find them to be a wonderful, vibrant, fast paced dealership that makes YOU genuinely feel that YOU are their most important customer. you will find them to be a wonderful, vibrant, fast paced dealership that makes YOU genuinely feel that YOU are their most important customer. More

by mdmcdonald5955 Verified Customer Verified Customer

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What an amazing deal! I'm a very happy girl! All my dreams have come true! This Kona is perfect for me and my little girl. I'm a very happy girl! All my dreams have come true! This Kona is perfect for me and my little girl. More

by rebeccalynnknight1985 Verified Customer Verified Customer

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I really appreciate Sarah taking the time to really listen to my needs and the effort put forth by her before, during,and after the sale Really the whole experience was pleasant even though we had so listen to my needs and the effort put forth by her before, during,and after the sale Really the whole experience was pleasant even though we had some glitches. More

by Trustinginhim1953 Verified Customer Verified Customer

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They sold me a car with a rusted out rear frame frame. They said it was safe. I bet they wouldn’t let their kids drive it. Not an honest dealership!!! They said it was safe. I bet they wouldn’t let their kids drive it. Not an honest dealership!!! More

by dmaxbrad Verified Customer Verified Customer

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Couldn’t have asked for a more transparent and easy car buying experience! 10/10 would recommend if your looking for an easy and transparent process! buying experience! 10/10 would recommend if your looking for an easy and transparent process! More

by kujayhawksgirl Verified Customer Verified Customer

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The salesman was nice, however I did not enjoy that it took us over 6 hours to make a deal with the typical back and forth delay tactic with one of the general managers. took us over 6 hours to make a deal with the typical back and forth delay tactic with one of the general managers. More

by abby Verified Customer Verified Customer

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I didn’t want to rate the dealership because I am not sure what falls on them and what falls on the sales force. I was extremely disappointed and frustrated with Mr Franklin because after a complete fai sure what falls on them and what falls on the sales force. I was extremely disappointed and frustrated with Mr Franklin because after a complete failure on a deal I was working on - he said he would call me right back and forgot. Sure it happens but he was going to try and clear up what was messed up all in price that changed 4,500 for a reason never given. Well the next morning Mr Franklin texted me that he forgot to call back the night before and well the car had sold after hours so there was that. As far as the dealership- Bailey a Sales Rep came in after I was talking with another Sales specialist. She raised the price 4,500 after we had already had an all in price. And the fees are crazy and the advantage plus is crazy and the no financing is crazy and all the other non discounts and fees they push were in my opinion hidden but now I see they are much clearer. With all the fees we discussed we were close until The second Sales Rep increased the all in price 4,500 and then the Manager wanted to explain and all the sudden it sales when the business was closed - crazy and this gives Car Salesmen an extremely bad name and same on the dealership for allowing this to happen. Buying a car should be a happy time since you are spending hard earned money but instead these people continue to push and demand and add hidden fees. I would suggest finding another dealer More

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Really easy process, had exactly what I was looking for Really easy process, everyone was great to work with, they had exactly what I was looking for so it made the decision really easy Really easy process, everyone was great to work with, they had exactly what I was looking for so it made the decision really easy More

by JESSICA.SHIPPEE Verified Customer Verified Customer

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