Morgann Hines
Morgann Hines at Arapahoe Kia

Morgann Hines

Customer Relations Manager

Arapahoe Kia

9400 East Arapahoe Road
Greenwood, CO 80112

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4.7
269 Reviews

Dealership Experience

3 yrs, 3 mos

4.7

269 Reviews

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269 Reviews of Morgann Hines

July 22, 2025

Dealership Rating
Employee Rating

Every one at the dealership was very helpful. The salesperson, Adam was very helpful as well. More

by JMOY2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

July 17, 2025

Dealership Rating
Employee Rating

Seth was easy to work with, patient, and worked with me. The whole process went very smoothly. I had a very positive experience. More

by ZPCSOS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Jul 17, 2025

Arapahoe Kia responded

Thank you for choosing Arapahoe Kia and for sharing your great feedback about Seth. We appreciate your business and hope to see you again!

July 16, 2025

Dealership Rating
Employee Rating

Salesperson was great, but it took forever. I don’t think Arapahoe isn’t worse that the others. They’re all bad. I’m a tech person who would rather order on a website because that’s what the sa More

by BENJAMINMACKLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Courtney Goodgain

Jul 17, 2025

Arapahoe Kia responded

Benjamin, thank you for sharing your thoughts. We appreciate the feedback and understand how important efficiency is in today's tech-driven world. If there's anything specific you'd like to discuss or suggest, feel free to reach out anytime. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

July 15, 2025

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Employee Rating

When they are worth traveling out of state and driving it home you know they’re doing something right. More

by PRESTON2K
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Jim Mullins, Landon Ventsam

Jul 15, 2025

Arapahoe Kia responded

Preston, thank you for trusting us with your business and welcome to the Arapahoe KIA family! We are thrilled that our team made it worth the trip, and we hope to see you again down the road. Safe travels!

July 11, 2025

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Very nice experience working with the entire team - great culture and I felt sincerely respected. My second vehicle purchase and I will return again. More

by KAMINKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Sara Sacks

Jul 14, 2025

Arapahoe Kia responded

Hi Minky! Thank you for your loyalty and business! We are thrilled that our team always takes such great care of you and we look forward to welcoming you back to Arapahoe Kia next time.

June 28, 2025

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When I arrived, the service was normal, but they didn't keep me informed about what was happening with my car. When it was ready, my car was parked outside for about 35 minutes, and they didn't even call m More

by PAOMTZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Courtney Goodgain

Jun 30, 2025

Arapahoe Kia responded

I'm sorry to hear about your experience with the service. Keeping our customers informed and minimizing wait times is important, so it's disappointing to learn we fell short during your visit. We value your feedback and would like an opportunity to improve this for you in the future. Please feel free to reach out if you'd like to discuss further or have any other concerns. Thank you, Joel Garbe - Sales Manager - jgarbe@coloradokia.com

June 26, 2025

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Everyone was great to work with! Sales rep was not too pushy and financing dept was great. More

by MARJORIE2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Jun 27, 2025

Arapahoe Kia responded

Thank you for the fantastic review, Marjorie! Our Arapahoe KIA team looks forward to serving you again in the future!

June 23, 2025

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Employee Rating

I had a terrible experience with this dealerships service department 2 years ago and vowed I’d never go back. But after visiting a couple of other Kia dealerships whose sales side was atrocious, I decided to More

by K8LOU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Destiene Dahley

Jun 24, 2025

Arapahoe Kia responded

We're so glad to hear that your recent experience at Arapahoe KIA turned things around for you! It's fantastic that Destiene, Jared, and the entire team were able to work their magic and provide such a positive outcome. We appreciate your recommendation and look forward to welcoming you back in the future!

June 21, 2025

Dealership Rating
Employee Rating

Easy, Fast, and works well with others. Worked with me on several different vehicles. Git to where I needed to be. More

by TSJACKSON67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain

Jun 23, 2025

Arapahoe Kia responded

We're delighted to hear that your experience at Arapahoe KIA was smooth and accommodating! Our team is always here to help you find the perfect vehicle. Thanks for choosing us!

June 20, 2025

Dealership Rating
Employee Rating

Great job with Seth and the team in helping with my lease experience. Definitely went above and beyond for my specific needs. Thanks again! More

by GRYMAUCH1EYE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Goodgain , Seth

Jun 21, 2025

Arapahoe Kia responded

We're delighted to hear that Seth and our team at Arapahoe KIA exceeded your expectations during your lease experience. Thank you for choosing us, and we're here if you need anything in the future!

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