Nakia Spencer

They are very responsive. Calls get returned and questions addressed by someone that has the ability to resolve the matter. Calls get returned and questions addressed by someone that has the ability to resolve the matter. More

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For the last 20 years I’ve purchased all my cars from carmax, since one bad experience with a dealership that left me traumatized by then pressure they put on me. I have to say, BMW of Catonsville prov carmax, since one bad experience with a dealership that left me traumatized by then pressure they put on me. I have to say, BMW of Catonsville proved to me that not all dealerships are like that. I am sorry pleased with the service that I’ve received in the purchase for my daughter’s car. Not only Nakia Spencer and Athina Batis made it possible for me to purchase the car I wanted for my daughter but, also respected my time as I let them know that I had a meeting to attend that day. They expedited the process to get me out in time for my meeting. I am definitely recommending the whole team that worked with me in this deal. I am hoping to do business with them in the future More

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Sales representative and financial representative were both extremely friendly and accommodating. It was the best dealership experience we have had! both extremely friendly and accommodating. It was the best dealership experience we have had! More

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Knowledgeable, friendly, accommodating, helpful, professional, upbeat, enthusiastic, prepared, straightforward, timely, kind, intelligent, caring, down to earth professional, upbeat, enthusiastic, prepared, straightforward, timely, kind, intelligent, caring, down to earth More

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A very good experience. The salesperson, Mr Spenser, was extremely attentive and enthusiastic, which made me very happy. The salesperson, Mr Spenser, was extremely attentive and enthusiastic, which made me very happy. More

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The staff were very accomodating and helped us to get car we were wishing for. James was very consistent. He repsponded with the soonest time regarding my inquiries and helped me find my options. They were v we were wishing for. James was very consistent. He repsponded with the soonest time regarding my inquiries and helped me find my options. They were very accomodating and flexible. Sam guided me thru to what's a better choice to protect my car in the future. I am very happy with my X1 and am enjoying it. I would recommend BMW Cattonsville to anyone opting to get their car. More

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I had an amazing experience working with Spencer at BMW of Catonsville. From my initial email inquiry to arriving at the dealership and ultimately driving off in my new car, he was professional, knowledgea of Catonsville. From my initial email inquiry to arriving at the dealership and ultimately driving off in my new car, he was professional, knowledgeable, and genuinely helpful. He made the entire process smooth and stress-free, answering all my questions and ensuring I got exactly what I was looking for. His attention to detail and customer service went above and beyond. If you’re looking for a new car, I highly recommend asking for Spencer. More

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Amazing guy, very comforting & relatable! I appreciate how knowledge and invested he was while assisting me in making sure I was certain of my purchase. Thank you so much for your patience & I appreciate how knowledge and invested he was while assisting me in making sure I was certain of my purchase. Thank you so much for your patience & humor through the process. Mark, You’re amazing! More

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