Nancy Frasula

Always great service from the team at Livermore Audi. They were able to diagnose and solve my problem Quickly They were able to diagnose and solve my problem Quickly More

by scott.taylor05 Verified Customer Verified Customer

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Nancy is such a pleasure to work with. She has always gone above and beyond and is very communicative! She has always gone above and beyond and is very communicative! More

by Taylor.stanton Verified Customer Verified Customer

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Nancy is so helpful, has excellent communication skills & makes getting my car serviced EASY. Much appreciated makes getting my car serviced EASY. Much appreciated More

by lesliegates9 Verified Customer Verified Customer

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Every time my car needs attention i have found the people at Livermore Audi to be extremely helpful land very professional at Livermore Audi to be extremely helpful land very professional More

by FELIX.A.CORONADO2021 Verified Customer Verified Customer

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Nancy very nice and professional. Fully understand what customers needs. I am very appreciative Nancy Fully understand what customers needs. I am very appreciative Nancy More

by bguan2016 Verified Customer Verified Customer

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Nancy is the best - She takes care of me from the min I walk in to the min I leave. walk in to the min I leave. More

by gnashed Verified Customer Verified Customer

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Exceptional service. Been a customer for over 20 years. Quick in and out. No complaints. Been a customer for over 20 years. Quick in and out. No complaints. More

by Goldenbear91 Verified Customer Verified Customer

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I never feel welcomed in this establishment. I cringe when it’s time for my oil change or any other maintenance I may need done at this dealership because of how rudely I am treated. I will neve I cringe when it’s time for my oil change or any other maintenance I may need done at this dealership because of how rudely I am treated. I will never buy an Audi again because of this. Most recently I arrived in a panic because my dashboard was giving me a code that I’ve never seen and it wasn’t listed in my car manual. I wanted to make sure it was safe to drive the car. The clerk was rude and wouldn’t give me an answer to my question but made it known I need an appointment and pay for the answer. Apparently my car warranty has run out so I will need to pay even though it may be a manufactured issue- I was in this dealership just last month and had my oil change done and 1) nobody said a word about my warranty being run out and 2)I specifically said that something is wrong with the system that could be the CarPlay system or something else. They said they’d do a restart on the system and all seemed fine. But, it’s not fine, but now they want me to pay extra to look at it?! I feel completely put off from this establishment! I would NOT recommend this place for anyone to take their car to or buy from. Buying an Audi makes you use Audi dealerships to get the work done and that is not ok. I want options because the people at this place are not good to work with. Do better Audi! More

by Cabsauvwinegirl Verified Customer Verified Customer

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Nancy Frasula is amazing and an absolute "Gem" for Audi Livermore. Nancy is extremely knowledgeable and meticulous about her job. Whenever I need service for either of my Audi cars, I always call Nancy Livermore. Nancy is extremely knowledgeable and meticulous about her job. Whenever I need service for either of my Audi cars, I always call Nancy directly, and I'm assured everything will be taken care of correctly. More

by AGPALACE Verified Customer Verified Customer

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Ishmael is great, and the rest of the staff is too. Highly recommend Audi Livermore service Highly recommend Audi Livermore service More

by johnolenchalk Verified Customer Verified Customer

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