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Nate Garcia

Overview Reviews (117) Inventory (242)

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Nate Garcia

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Hello! I've been at Germain Honda of Surprise since February 2020 and would love to meet you and your Honda. In addition to working with you on your cars needs, I am a USAF veteran who enjoys fishing, biking, and spending quality time with my family.

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4.8

117 Reviews

Overview Reviews (117) Inventory (242)

Dealership Experience

5 yrs, 4 mos

Industry Experience

8 yrs

Specialties & Trainings

Automotive technician degree from Arizona Automotive Institute

4.8

117 Reviews

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117 Reviews of Nate Garcia

May 15, 2025

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Employee Rating

Always a great experience. Very professional and customer oriented. They never take you or your business for granted. Very professional and customer oriented. They never take you or your business for granted. More

by curtandsharon

Verified Customer

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Recommend Dealer

Yes

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May 16, 2025 -

Germain Honda of Surprise responded

We would like to thank you for your recommendation and for this 5 Star review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Honda with only the best there is to offer. Best Regards, Sassha Motz General Manager

May 15, 2025

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Employee Rating

Courteous and on time and those are my 15 words plus these extra extra words these extra extra words More

by sisteryoda

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 16, 2025 -

Germain Honda of Surprise responded

Thank you for your business and 5 star rating. Best Regards, Sassha Motz General Manager

May 13, 2025

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Employee Rating

They didn't do a good job. Tire had a.nail.in it and they said tire was fine. Tire had a.nail.in it and they said tire was fine. More

by beege516

Verified Customer

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Recommend Dealer

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May 16, 2025 -

Germain Honda of Surprise responded

We are disappointed to hear of your negative experience, as this is certainly not the quality of service that we aim to provide. Our customers' confidence is important to us, and we would be more than happy to personally address your concerns. Please feel free to our Service Manager, David McKee at 602-875-8650 and allow him the opportunity to assist. Best Regards, Sassha Motz General Manager 602-875-8600 smotz@germaincars.com

May 13, 2025

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Employee Rating

I believe that the service try's to do a good job servings my Honda's. I had to return them a few times to make repairs after being services. Mostly over look items that were not done. Nathan Garci servings my Honda's. I had to return them a few times to make repairs after being services. Mostly over look items that were not done. Nathan Garcia does an excellent job over seeing the work done by your staff and anything that needs to be redone is done so. More

by solo1950s

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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May 14, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda team may assist you again. It's always our pleasure! Best Regards, Sassha Motz General Manager

May 12, 2025

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Nathan is always awesome to work with, always outstanding sales and service. I will only bring my Honda to Nathan. sales and service. I will only bring my Honda to Nathan. More

by wcrjr8055

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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May 13, 2025 -

Germain Honda of Surprise responded

We're so pleased to have your trust and confidence in Nathan and our service team. We wish you many more happy travels! Best Regards, Sassha Motz General Manager

May 06, 2025

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Employee Rating

The person at service was amazing at explaining everything our car needs were. The service is always friendly as well. everything our car needs were. The service is always friendly as well. More

by ara28family

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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May 07, 2025 -

Germain Honda of Surprise responded

Thank you for sharing positive feedback on our team! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's what we have always provided for you. We look forward to your next visit! Best Regards, Sassha Motz General Manager

April 28, 2025

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Employee Rating

Nathan Garcia is the best service advisor. The whole service team is top of the line. I never worry with Germain Honda of Surprise! The whole service team is top of the line. I never worry with Germain Honda of Surprise! More

by texasrose_999

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Apr 29, 2025 -

Germain Honda of Surprise responded

Your business and trust in our team are greatly appreciated. Nate and our team looks forward to seeing you at your next visit. Best Regards, Sassha Motz General Manager

April 28, 2025

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Employee Rating

Seem to take longer than usual. I guess they were very busy. Also within a week I was getting a reminder on my instrument panel that I had low tire pressure. You rotated my tires. I I guess they were very busy. Also within a week I was getting a reminder on my instrument panel that I had low tire pressure. You rotated my tires. I don’t know if that has something to do with it. More

by miklee815

Verified Customer

Recommend Dealer

Yes

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Apr 30, 2025 -

Germain Honda of Surprise responded

We appreciate your business and thank you for providing feedback regarding your visit. Our Service Manager, David McKee has attempted to follow up to address your concerns and was unable to make contact with you. Please reach out to David at 602-875-8650 or dmckee@germaincars.com so he may address your concerns. Thank you. Best Regards, Sassha Motz General Manager

April 25, 2025

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Employee Rating

Nathan was awesome and very easy to call, receive calls, and pickup our Honda Civic and pickup our Honda Civic More

by e44551

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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April 24, 2025

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Employee Rating

Servicing is an easy process. Agent is cheerful and friendly. Plenty of room in the waiting room. Agent is cheerful and friendly. Plenty of room in the waiting room. More

by rafa3083

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 25, 2025 -

Germain Honda of Surprise responded

Our goal is your overall satisfaction. Thank you for choosing Germain Honda of Surprise for your automotive needs. Best Regards, Sassha Motz General Manager

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