Nathan Asmus

The dealership was very busy, which was a good sign, very clean, and everyone was friendly and attentive. clean, and everyone was friendly and attentive. More

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I loved my agent Yaela Dror. She was amazing and did the best she could to keep my payments within my budget. Her and Nate broke down everything so I could understand. Thank you She was amazing and did the best she could to keep my payments within my budget. Her and Nate broke down everything so I could understand. Thank you so much Yaela! More

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The dealership was professional and structured a deal without the hassle. Nate was great to deal with and made the whole process simple and fast without the typical hassle you normally experience at a de without the hassle. Nate was great to deal with and made the whole process simple and fast without the typical hassle you normally experience at a dealership. I was able to find the exact car I wanted online and reached out with the chatbot. About 20 minutes later, Nate reached out and we discussed numbers. After he briefed the GM, Nate called back less than 5 minutes later and called me back to let me know that we had a deal. By the time I arrived at the dealership, Nate had the car pulled around in the garage and detailed and fueled up. We did a pre-inspection together and looked over the vehicle and then took care of financing. Although it was late in the day, Nate took the time to walk me through the functionality of the vehicle and even assisted in the setup of the Toyota application. I never felt rushed and Nate was willing to address any questions and concerns I had. Can’t speak highly enough about this dealership and the way they handled my transaction. I sincerely value the way this dealership handled the entire deal and the way they respected my choices for options. Most dealerships try to ram lots of extra packages into the deal and while they did give offer these too me, there was not the typical focus on trying to push all of this into the deal like dealers typically do. They respected my choices and moved on without trying to push or force me to accept packages, which I appreciate. I have never purchased at this dealership before, but I have from Toyota or Plano before that became the Toyota headquarters. The difference is night and day between these two. When I need another Toyota, I will be coming back and I only hope Nate is still around. Huge thanks to Nate and the rest of the team for the honesty and transparency. More

by Gus Verified Customer Verified Customer

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The Norm Reeves Toyota dealership and Nate got us in and out with great service yesterday. out with great service yesterday. More

by keyesnj Verified Customer Verified Customer

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Service department is great. The service department waiting room a little small. Most of the employees are friendly. The service department waiting room a little small. Most of the employees are friendly. More

by jas.anthes Verified Customer Verified Customer

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The service provided was great throughout. The staff exhibited a high level of professionalism, knowledge, and a genuine commitment to assisting me in selecting the vehicle. The staff exhibited a high level of professionalism, knowledge, and a genuine commitment to assisting me in selecting the vehicle. More

by jeffpricetx Verified Customer Verified Customer

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The general manager and sales associate were helpful and knowledgeable. They clearly cared about us as customers. Everyone at the dealership worked together to get us taken care of in a timeky and professi knowledgeable. They clearly cared about us as customers. Everyone at the dealership worked together to get us taken care of in a timeky and professional manner. Overall, thus was a great car buying experience. More

by OnTheGoMama Verified Customer Verified Customer

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Though I purchased a new Tundra from this location in October 2024, the sales manager under the new ownership made it clear to me that they didn't view me as their customer. Service was terrible, with th October 2024, the sales manager under the new ownership made it clear to me that they didn't view me as their customer. Service was terrible, with the advisors acting as if the customers were more an obstacle than the point, poor facilities, with trash strewn about, and rude advisors. I purchased a $65,000.00 luxury vehicle and expect to be treated as such. BMW and Acura treat me much better, even though I'm bringing in much older cars, worth much less, that weren't even purchased from their location. I recommend finding any other dealer. I will not return for future purchases or service. More

by landon.westbrook Verified Customer Verified Customer

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