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Nathan Karr
Nathan Karr at Mercedes-Benz of Des Moines

Nathan Karr

Service

Mercedes-Benz of Des Moines

9993 Hickman Road
Urbandale, IA 50322

5.0
116 Reviews
5.0

116 Reviews

Write a Review

116 Reviews of Nathan Karr

May 15, 2025

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Employee Rating

The customer service team, the dealer maintenance team, and everybody that assisted on fixing my car was professional and courteous More

by PJT
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Knudson, Ryan Parmerlee, Brad Ashby

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May 15, 2025

Mercedes-Benz of Des Moines responded

It's great to hear that our team here at Mercedes-Benz of Des Moines provided you with professional and courteous service. Thank you for sharing your experience! We look forward to welcoming you back again next time.

May 14, 2025

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I took my car in got oil change quick and easy very pleasant professional person More

by jackie1242
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 14, 2025

Mercedes-Benz of Des Moines responded

It is great to know that you were able to visit for a quick oil change here at Mercedes-Benz of Des Moines! We are pleased that our team provided you with a pleasant and professional experience and look forward to welcoming you back again in the future.

May 14, 2025

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I’m impressed by this dealerships’s fast and reliable service! Highly recommend for any Mercedes-Benz car needs. More

by Mh274
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Knudson

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May 14, 2025

Mercedes-Benz of Des Moines responded

Thank you for the recommendation! We're happy to hear that our fast and reliable service at Mercedes-Benz of Des Moines impressed you. We look forward to assisting with any future needs!

May 07, 2025

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Premium quality dealership for premium customers and their premium cars. They go above and beyond. More

by PRO
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Recommend Dealer
Yes

Other Employees Tagged: Michael - Service Rep

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May 08, 2025

Mercedes-Benz of Des Moines responded

It is wonderful to know that you were provided with amazing service by our team here at Mercedes-Benz of Des Moines! Your recognition of our team's efforts means so much to us. We look forward to welcoming you back again in the future!

March 15, 2025

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It was a sensor, was under warranty got it done quickly and was great. Thanks More

by Paul Schulte
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micheal in service

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Mar 17, 2025

Mercedes-Benz of Des Moines responded

Thanks, Paul, for your great review of your time here at Mercedes-Benz of Des Moines! We are glad to know that your sensor was fixed quickly, and you are pleased with your experience. Let us know if you have any questions and we hope to work with you again in the future!

March 14, 2025

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The dealership addressed my concerns quickly. I've always had good experiences with my Mercedes dealer. More

by vinceinwdm
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Recommend Dealer
Yes
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Mar 14, 2025

Mercedes-Benz of Des Moines responded

Vince, we're delighted to hear that your concerns were addressed promptly, and you've consistently had positive experiences with us at Mercedes-Benz of Des Moines. Thank you for sharing!

February 27, 2025

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Employee Rating

Very responsive to an appointment request. Service staff were very responsive to technical questions and completed my service within the estimated time and expense. More

by Dirtworm2
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Workmanship
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Recommend Dealer
Yes
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Feb 27, 2025

Mercedes-Benz of Des Moines responded

We're happy to hear that our service team at Mercedes-Benz of Des Moines met your expectations with their responsiveness and efficiency. Thank you for sharing your experience, and we look forward to assisting you again in the future!

February 24, 2025

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It is great customer service and it is quick and fast and very nice and friendly More

by Rezaemin
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Parmerlee

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Feb 25, 2025

Mercedes-Benz of Des Moines responded

We are pleased to hear that you had a great experience with our service team here at Mercedes-Benz of Des Moines! Thank you for sharing and we look forward to working with you again in the future.

February 21, 2025

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Easy to work and very nice people. Service guy explained the warranty work and all went smoothly More

by Vanda
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Knudson, Ryan Parmerlee, Brad Ashby

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Feb 21, 2025

Mercedes-Benz of Des Moines responded

Thank you, Vanda, for sharing how our service team here at Mercedes-Benz of Des Moines was able to take care of your vehicle needs. We are glad that you were provided with easy and smooth service options. We hope to work with you again next time!

February 20, 2025

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Nathan and Cass, as Service Advisors, at Mercedes of Des Moines are well trained, professional and experienced. It’s rare to not be subjected to ‘the upsell’ at a Car Dealership. More

by Dr. Ernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Knudson, Ryan Parmerlee, Brad Ashby, Anthony Gladney

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Feb 21, 2025

Mercedes-Benz of Des Moines responded

We are happy to hear that Nathan and Cass were able to provide you with professional and experienced service here at Mercedes-Benz of Des Moines. Thank you for sharing and we look forward to working with you again next time!

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