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70 Reviews of Nathan Spencer
December 07, 2025
The service staff was very friendly and knowledgeable. The waiting area offered various seating options including a quiet room. The wait time went quickly in such a comfortable setting. The waiting area offered various seating options including a quiet room. The wait time went quickly in such a comfortable setting. More
by M
Other Employees Tagged: Grant Garrison, Joshua Barnes, Kevin Daniels, Donna Mogavero, Jeff Hathcock, Ashley Hornung, Jorden Ford
December 02, 2025
I was able to get to my appointment early do a meeting using the dealership Wi-Fi. Great connection finished my meeting early. They finished with my car early and to get on with the other obligations of t using the dealership Wi-Fi. Great connection finished my meeting early. They finished with my car early and to get on with the other obligations of the day. More
by jameswhite02
Verified CustomerDecember 01, 2025
My one and a half hour oil change and tire rotation took over 2 1/2 hours. The back end of my car wasn’t washed and the AAA tag on my key was missing. I called about all this but never received a call back. over 2 1/2 hours. The back end of my car wasn’t washed and the AAA tag on my key was missing. I called about all this but never received a call back. Previous service has been excellent, but not this time. More
by Rshuffman
November 28, 2025
They give outstanding service from drive in to drive out.. I am well.l pleases with their service department. out.. I am well.l pleases with their service department. More
by RNJOHNSON48
Other Employees Tagged: Joshua Barnes
November 27, 2025
Germain Lexus of Easton sold me a beautiful champagne colored Lexus. It is the most Luxurious car I’ve ever owned. I’m proud to drive it and am very spoiled with all the extras! Nathan at their routine m colored Lexus. It is the most Luxurious car I’ve ever owned. I’m proud to drive it and am very spoiled with all the extras! Nathan at their routine maintenance department on Morse road is very knowledgeable and helpful. Their receptionist is cheerful and smiles while assisting you! I’d buy another vehicle from them. More
by Czeek48
Other Employees Tagged: Abu
November 26, 2025
Donna is excellent to work with and always welcoming and kind. The oil change was completed in a timely manner. kind. The oil change was completed in a timely manner. More
by rphawk09
Other Employees Tagged: Grant Garrison, Joshua Barnes, Kevin Daniels, Donna Mogavero, Jeff Hathcock, Ashley Hornung, Jorden Ford
November 22, 2025
My Lexus broke down in Ohio when I was driving from Maryland to Missouri. I was towed to the nearest dealership, Germain Lexus of Easton. As soon as my service advisor Nathan introduced himself I felt Maryland to Missouri. I was towed to the nearest dealership, Germain Lexus of Easton. As soon as my service advisor Nathan introduced himself I felt confident all work was going to be completed as if I was a local resident he had known since I purchased the car. When I left the Lexus service bay I knew he had done everything he possibly could to get me underway. He asked me to email him letting him know I made it safely to my destination. Impeccable customer service. More
by jaraaj113
November 22, 2025
The service experience was excellent. The drop-off was quick and easy with a loaner ready. The dealer completed the work well before the estimated time, and the pickup was also very swift The drop-off was quick and easy with a loaner ready. The dealer completed the work well before the estimated time, and the pickup was also very swift and hassle-free. More
by Eric
November 21, 2025
A very clean and comfortable center. Very friendly staff and experienced. The best dealership and service provider. Absolutely the finest. Very friendly staff and experienced. The best dealership and service provider. Absolutely the finest. More
by Michael David Eckert
Other Employees Tagged: JB Woodring, Grant Garrison, Joshua Barnes, Trey Milush, Kevin Daniels, Donna Mogavero, Jeff Hathcock, Ashley Hornung, Jorden Ford
November 20, 2025
Nathan was nice and professional. He honored the 2 year warranty I had on the 4 new tires I bought on 7/17/25 and replaced the bad tire which leaked. I was surprised to find out that He honored the 2 year warranty I had on the 4 new tires I bought on 7/17/25 and replaced the bad tire which leaked. I was surprised to find out that I had to pay 37 dollars for labor for replacing the defective tire. This did not leave good taste as to the policy of Germain to bill for replacing defective tire which leaked and is not the fault of the customer. More
by DAVIDBENJ263
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