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Nathan Swan
Nathan Swan at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Nathan Swan

Service Advisor

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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4.8
37 Reviews
4.8

37 Reviews

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37 Reviews of Nathan Swan

November 20, 2025

Dealership Rating
Employee Rating

The service department kept me updated. The work was done in the time frame that was given. The staff is professional and concerned with the safety of the vehicle. More

by barb_arah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Alyson Mohr, Chris Ziegler, Rob Jensen

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Nov 20, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Chad Ellis chad.ellis@russdarrow.com

November 15, 2025

Dealership Rating
Employee Rating

The absolute best. Sara is a gem. She found out in just a few minutes what was wrong with my door. I took the van to mobiltyworks THREE TIMES, and they never fixed it. More

by mwerden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Alyson Mohr, Chris Ziegler, Rob Jensen

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Nov 15, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Chad Ellis chad.ellis@russdarrow.com

October 13, 2025

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Employee Rating

The whole service team is great and goes the extra mile to make sure their customers are satisfied. More

by Todd D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Alyson Mohr, Chris Ziegler, Rob Jensen

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Oct 13, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Chad Ellis chad.ellis@russdarrow.com

September 02, 2025

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Employee Rating

we’re very professional and up-to-date with everything for my vehicle, I would recommend them to other people. More

by KHELLENBRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Alyson Mohr, Chris Ziegler, Rob Jensen

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Sep 02, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Chad Ellis chad.ellis@russdarrow.com

August 27, 2025

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Employee Rating

Very kind, wonderful people who know what they are doing. Always answer any questions you may have. More

by GFOSSHAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Alyson Mohr, Chris Ziegler, Rob Jensen

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Aug 27, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Chad Ellis chad.ellis@russdarrow.com

August 27, 2025

Dealership Rating
Employee Rating

Polite, professional and attentive to my repair needs. Explaining the work required, parts needed and cost. More

by LANCE.OPTENBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Alyson Mohr, Chris Ziegler, Rob Jensen

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Aug 27, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Chad Ellis chad.ellis@russdarrow.com

August 16, 2025

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Employee Rating

We were stranded on our way home to Canada and Nate was so helpful, he and the tech worked diligently to help diagnose our Promaster to get us back on the road! Thank you so much for your help!! More

by MCKENZIE.ROBERT23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Alyson Mohr, Chris Ziegler, Rob Jensen

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Aug 16, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Chad Ellis chad.ellis@russdarrow.com

July 18, 2025

Dealership Rating
Employee Rating

Max care warranty work. Was very happy to have the work done and completed that day More

by jacob.klatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 18, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Chad Ellis chad.ellis@russdarrow.com

July 14, 2025

Dealership Rating
Employee Rating

Very pleased with services and very happy with the way my car was attended to More

by AGBA4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Alyson Mohr, Chris Ziegler, Rob Jensen

Report | Print
Jul 14, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Chrysler Dodge Jeep RAM of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Chad Ellis chad.ellis@russdarrow.com

July 04, 2025

Dealership Rating
Employee Rating

I had a 11:00 am appointment for a oil change and tire rotation. That took 1 and a half hours .with that being said. I have always been happy with the service. THANK YOU More

by SKIJIM54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Bryan Kufalk, Alyson Mohr, Chris Ziegler, Rob Jensen

Report | Print
Jul 06, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Chrysler Dodge Jeep RAM of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Chad Ellis chad.ellis@russdarrow.com

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