Nena Mesa-Morales

Everyone we have dealt with in the Customer Service Department have been outstanding! Nena has always been very welcoming and personable! Department have been outstanding! Nena has always been very welcoming and personable! More

by CARMEL47 Verified Customer Verified Customer

Report | Print

I had an appointment. Very prompt and efficient when I entered the building she filled out paperwork and gave me a quick review of work that would be done on the car. Very prompt and efficient when I entered the building she filled out paperwork and gave me a quick review of work that would be done on the car. More

by jmhackett Verified Customer Verified Customer

Report | Print

Nena was great and handled our problem immediately and was able to help my wife with our new car and get to the root of the problem. Nena and the service team were fantastic. We will continue to bring our was able to help my wife with our new car and get to the root of the problem. Nena and the service team were fantastic. We will continue to bring our car to Livermore Honda from now on. More

by MPD1157 Verified Customer Verified Customer

Report | Print

I’ve been waiting 4 months for promised key fob. Lies and excuses from Nena in service. No apologies. Poor customer service. Lies and excuses from Nena in service. No apologies. Poor customer service. More

Report | Print

Nena provided great service and was a pleasure to have to communicate with. Thank you for you hard work. communicate with. Thank you for you hard work. More

by Giants650 Verified Customer Verified Customer

Report | Print

Nena is the reason I keep coming back to Livermore Honda. She is always juggling a hundred different responsibilities, but still manages to make me feel like her priority. I always leave Nena feeling like I She is always juggling a hundred different responsibilities, but still manages to make me feel like her priority. I always leave Nena feeling like I just had a visit with a friend (even when my bill comes to over $5,000!). More

by jen_blum Verified Customer Verified Customer

Report | Print

Good experience . Knowledgeable service person & kept me informed on progress. Keep up the good work. Knowledgeable service person & kept me informed on progress. Keep up the good work. More

by sameer_md22 Verified Customer Verified Customer

Report | Print

Speedy service that was without any issues and all done in the same day I dropped the car off. Thank you in the same day I dropped the car off. Thank you More

by carrdenis13 Verified Customer Verified Customer

Report | Print

Great service experience , and very friendly staff. They handled my needs same day. Definitely will return. They handled my needs same day. Definitely will return. More

by cmagruder Verified Customer Verified Customer

Report | Print

Nena is always great. Friendly and very helpful. Nena is accurate with the time it takes for my car to be ready. Friendly and very helpful. Nena is accurate with the time it takes for my car to be ready. More

by madifan Verified Customer Verified Customer

Report | Print