Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Nicholas Sirois
Nicholas Sirois at Gervais Volkswagen

Nicholas Sirois

Service Manager

Gervais Volkswagen

6-B Industrial Ave E
Lowell , MA 01851

Contact Me
4.7
31 Reviews
4.7

31 Reviews

Write a Review

31 Reviews of Nicholas Sirois

August 03, 2026

Dealership Rating
Employee Rating

I brought a 2022 Jetta in for the 40K mile serevice. Nick was very helpful and answered all of my questions. Miguel sent a video of the work to be done. I was glad they told me I didn't need tire rot More

by jmunroe446
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Delgado

Report | Print
Aug 03, 2026

Gervais Volkswagen responded

We’re glad Nicholas addressed all your questions during the 40,000-mile service on your 2022 Jetta and that our service team sent a video overview of the work ahead. Hearing that our advice saved you from unnecessary tire rotation and wheel-balancing costs means a lot to us. Thank you for the five-star rating. Tony Strozina tstrozina@drivegervais.com

June 27, 2026

Dealership Rating
Employee Rating

These guys are on their game! Luca, Theo, the entire sales crew were great to deal with. Low pressure and I felt great about my deal with them. Go Gervais! More

by michael.ludwar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Glenn Wells, Theo Asaridis, Luca Hartmann, Gabriel Alves-Dasilvera

Report | Print
Jun 27, 2026

Gervais Volkswagen responded

Thank you for sharing your experience. We’re thrilled Luca and Theo provided a low-pressure, straightforward process for your new Volkswagen Tiguan. Thank you for choosing us and for your positive feedback. Tony Strozina tstrozina@drivegervais.com

June 26, 2026

Dealership Rating
Employee Rating

2nd time had oil change heat shield not reinstalled correctly. Fell off while driving. Had to go back to dealership to get it fixed. Had to have help to get it back to dealership More

by ellenw58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jul 01, 2026

Gervais Volkswagen responded

We're sorry to hear that your heat shield was not reinstalled correctly. We will share your comments with the team to hopefully improve future service. Your business is appreciated. Tony Strozina tstrozina@drivegervais.com

June 12, 2026

Dealership Rating
Employee Rating

The level of service is always the best and always super professional with great pricing. More

by daniel.sw15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 12, 2026

Gervais Volkswagen responded

It's great to hear that our team delivered professional service and competitive pricing on your Volkswagen Atlas Cross Sport. Nicholas is pleased we could exceed your expectations. Thank you for choosing us and we look forward to your next visit. Tony Strozina tstrozina@drivegervais.com

June 03, 2026

Dealership Rating
Employee Rating

Quick, efficient, valuable service. In and out, no upselling, no drama, just good quality work. More

by jbacobra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 03, 2026

Gervais Volkswagen responded

Thank you for praising the quick, no-drama service on your Volkswagen Golf GTI. Nicholas and our team are glad we could deliver efficient work without any upsells. We appreciate the opportunity to keep your GTI running smoothly. Tony Strozina tstrozina@drivegervais.com

May 29, 2026

Dealership Rating
Employee Rating

Exceptional service at Gervais dealership exceeds expectations with friendly experts delivering fast, professional care every time! More

by Wilson O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 29, 2026

Gervais Volkswagen responded

Thank you for recognizing the fast, professional service our team delivered on your Volkswagen Atlas. We’re thrilled to have exceeded your expectations and look forward to assisting you again. Tony Strozina tstrozina@drivegervais.com

May 28, 2026

Dealership Rating
Employee Rating

It is always good. The service department are very good and helpful Nick is great. More

by leahbonbon
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Sirois

Report | Print
May 28, 2026

Gervais Volkswagen responded

Thank you for sharing your experience. We’re delighted the service department made maintenance on your Volkswagen Atlas easy and that Nicholas was so helpful. We appreciate your trust and look forward to assisting you again. Tony Strozina tstrozina@drivegervais.com

May 28, 2026

Dealership Rating
Employee Rating

Nick was great what was supposed to be routine check up and inspection sticker turned into diagnosis of many issues that were communicated clearly with updates along the way. More

by cote0
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Sirois

Report | Print
May 28, 2026

Gervais Volkswagen responded

Thank you for highlighting how Nicholas guided you through what began as a routine inspection when it uncovered additional concerns. We’re pleased the explanations and updates were clear. We appreciate your trust in our team and your Volkswagen, and we hope to serve you again. Tony Strozina tstrozina@drivegervais.com

May 18, 2026

Dealership Rating
Employee Rating

Fantastic service from John Silva, Darya and Nick in service, the whole staff at Gervais VW is really exemplary. Thank you all! More

by Mtarter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Silva , Danny

Report | Print
May 18, 2026

Gervais Volkswagen responded

Thank you for mentioning John and Nicholas for the outstanding help during your service appointment for your used Volkswagen Taos. It’s wonderful to know the entire team made such a positive impact. We look forward to your next visit. Tony Strozina tstrozina@drivegervais.com

May 13, 2026

Dealership Rating
Employee Rating

Best place for all service needs. Great customer service. I only take my cars here More

by derekliberty
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Sirois

Report | Print
May 13, 2026

Gervais Volkswagen responded

Thank you for trusting us with your Chevrolet Silverado 1500. We’re pleased to hear our service and customer care met your needs. We’ll pass your kind words to Nicholas. Tony Strozina tstrozina@drivegervais.com

1
2
...
4

Dealership Inventory (141 Vehicles)

used 2015 Audi A4 car, priced at $10,399
2015 Audi A4
used
Black exterior
Automatic
All-wheel Drive
$10,399
View Details
used 2018 Ford Explorer car, priced at $14,399
2018 Ford Explorer
used
Gray exterior
Automatic
Four-wheel Drive
$14,399
View Details
new 2026 Volkswagen Atlas car, priced at $44,096
2026 Volkswagen Atlas
new
Pure Gray exterior
Automatic
All-wheel Drive
$44,096
View Details
used 2021 Ram 1500 Classic car, priced at $24,999
2021 Ram 1500 Classic
used
Red exterior
Automatic
Four-wheel Drive
$24,999
View Details
used 2019 Jeep Cherokee car, priced at $17,399
2019 Jeep Cherokee
used
White exterior
Automatic
Four-wheel Drive
$17,399
View Details
used 2012 Honda Odyssey car, priced at $7,399
2012 Honda Odyssey
used
Red exterior
Automatic
Front-wheel Drive
$7,399
View Details
View All Inventory