Nicholas Young

Was in just for an oil change, and it went smoothly, no problems, was very pleased. problems, was very pleased. More

by R.BUONFIGLIO Verified Customer Verified Customer

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Customer service rep at check in was very pleasant, efficient and explained everything to me which was helpful as it was my first service visit efficient and explained everything to me which was helpful as it was my first service visit More

by jjefferies03 Verified Customer Verified Customer

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Completed 30K service in just two hours, much less than the estimated five hours. Drop off and pick up handled very efficiently. Excellent. the estimated five hours. Drop off and pick up handled very efficiently. Excellent. More

by ras1056 Verified Customer Verified Customer

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Please write 15 word minimum. Please write 15 word minimum. Please write 15 word minimum. Please write 15 word minimum. Please write 15 word minimum. More

by matheus.berbet001 Verified Customer Verified Customer

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The regular service work was fine. However, I specifically mentioned in my appointment notes there has been an issue with the key fob where intermittently it either does not unlock the However, I specifically mentioned in my appointment notes there has been an issue with the key fob where intermittently it either does not unlock the car or it unlocks the car but the "fob not detected" warning comes on on the dash. The service tech informed me they replaced the fob battery however I informed him I had already done that twice and it did not resolve this issue. This issue arose shortly after the car battery had been replaced by subaru a couple months ago. I was told I should leave and come back if the issue persists. I do not find it acceptable that I now must take even more time out of my schedule to bring the car back in again when this should have been treated seriously the first time. More

by jpsmolinsky Verified Customer Verified Customer

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Been a customer since 2002. Seldom disappointed but if I am they make it right. Nick in Service was great! Seldom disappointed but if I am they make it right. Nick in Service was great! More

by Bilbo Verified Customer Verified Customer

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Always great service at Albrecht Subaru. Everything was clearly explained, efficient and spot on. Wouldn't take the car anywhere else. Everything was clearly explained, efficient and spot on. Wouldn't take the car anywhere else. More

by ntenbroek Verified Customer Verified Customer

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Tanner was awesome when I checked in for oil change. He said it might be 90 minutes and asked if I was alright with that and I agreed. I was contacted by text less than an hour later that my car was fin He said it might be 90 minutes and asked if I was alright with that and I agreed. I was contacted by text less than an hour later that my car was finished. I was very happy. More

by ahealey42777 Verified Customer Verified Customer

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Did not inspect my car. Missed oil leak, tire sensor damage and battery issue. They wanted to charge me $45 for the second time to clean my battery when they knew I needed a Missed oil leak, tire sensor damage and battery issue. They wanted to charge me $45 for the second time to clean my battery when they knew I needed a new one. I took my car to another Subaru dealer to get an honest inspection. Wakefield Subaru failed to tell me about issues because I was still under warranty and they didn’t want to pay for oil leak and sensor issue repairs. They talked to me as if I was dumb. Dismissed me with condescending attitude. Now I have to go thru the court system to make them honor my warranty. New ownership is horrible. I’ve owned Subarus since 2002. I haven’t had an issue until new ownership. This is the worst dealership. Buying a Lexus. More

by TSANCHEZ8 Verified Customer Verified Customer

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Friendly Explained the procedures the car needs Always professional during the process Secured a car to use while the car was serviced Always professional during the process Secured a car to use while the car was serviced More

by dianebonannidmd Verified Customer Verified Customer

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