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Nicole Daws

Overview Reviews (4)

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Nicole Daws

Operations Manager

Liberty CDJR

6735 Essington Ave
Philadelphia, PA 19153

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4 Reviews

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4 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

Overview Reviews (4)

4 Reviews of Nicole Daws

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June 21, 2024

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Lied about warranty. Employees smoke weed outside. Took 2 full days to buy car. Manager is useless and no help, he is also a liar. Employees smoke weed outside. Took 2 full days to buy car. Manager is useless and no help, he is also a liar. More

by ntilton28

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Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: German Konig, Bishoy Youssef, Greg lazor, HORRIBLE.

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Jun 24, 2024 -

Liberty CDJR responded

Our Matt Blatt Team is sorry to hear about your recent experience with us. Having been in business for over 30 years, we always strive for 100% honesty and excellent customer service. After further investigation with our team, we found that your purchase was made over a year ago, and the delay was due to the vehicle being located at a different location. It appears you have been in contact with our General Manager, Bishoy, who was able to provide more details about your warranty. We appreciate you bringing this to our attention. Thank you.

Jun 24, 2024 -

ntilton28 responded

If you guys cared so much than why, when so many mitsubishi outlanders are being recalled for fuel pump issues, do I have to pay 1100 to get it fixed when it should of been recalled like all the others? Why wouldnt you extend the warranty for me? You guys did nothing but give me the run around.

May 24, 2024

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Worst dealership ever. Scams are conducted Matt blatt. They had my car for a month no service has been done the ordered the wrong parts I will be uploading msg and video on Scams are conducted Matt blatt. They had my car for a month no service has been done the ordered the wrong parts I will be uploading msg and video on the scam where they breaking wheel locks and charging you for it because an employee stole the wheel locks after being fired for scams. They ordered the wrong parts after telling me I would have the car over a week ago is been months and this is a manufactured error on the vehicle. Nothing was offered no replacement just a long wait ain’t for repair. Lawsuit is filled and Better business is investigating and I have to file for losses. This story is going to be escalated and get some media attention once I compile all the evidence. I will continue to update. More

by Rhonparkerbiz

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Recommend Dealer

Other Employees Tagged: German Konig, Joel pic

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Jun 24, 2024 -

Liberty CDJR responded

We take your feedback seriously. The omission of information regarding your vehicle impacted our ability to diagnose and repair the vehicle. Our sales manager, Bishoy, has been in contact with you. Please reach out to him directly for further assistance. Thank you.

July 28, 2023

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Amazing team of individuals committed to providing superior customer service with honesty and integrity as core principles! Joanne (Internet Rep), German (Sales Mgr), David (Sales Rep) & Chris (GM Sal superior customer service with honesty and integrity as core principles! Joanne (Internet Rep), German (Sales Mgr), David (Sales Rep) & Chris (GM Sales) all worked together to answer my questions, to fairly negotiate and to make leasing my new Jeep a pleasurable experience. I want to particularly thank German for being one of the best examples of superior customer service I have had the pleasure of working with in all my years of leasing cars. Yes, I would highly recommend this dealership to all my family and friends! TY to all the MB team! More

by BMK

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Recommend Dealer

Yes

Other Employees Tagged: German Konig, David Del Rossi

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Jul 31, 2023 -

Liberty CDJR responded

Thank you BMK!!! Joanne, German, David and Chris are rock stars!!!! Our Matt Blatt Team appreciates your kind words and 5 stars!!! Congratulations on your purchase and welcome to the Matt Blatt Family!!! 🚗🚗🚗

June 16, 2023

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This is the worst dealership I have ever dealt with! !!! They assured me the car had been serviced yet the module for my head light was blown they put a shady paint job on the car that literally peeled o !!! They assured me the car had been serviced yet the module for my head light was blown they put a shady paint job on the car that literally peeled off all attempts at communication have been ignored I would not suggest this dealership More

by Michael brown

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Recommend Dealer

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Jul 27, 2023 -

Liberty CDJR responded

We apologize for any inconvenience you've experienced and appreciate you bringing this matter to our attention. After reviewing your case with our team, it appears that you purchased the car in March, and June 16th, your sales rep left you a voicemail and reached you through text rep regarding issues with the vehicle. We take such concerns seriously and promptly offered to have the car inspected and address any problems. However, it seems that there might have been some miscommunication or difficulty in arranging the inspection, as you did not bring the vehicle in as suggested. We genuinely value our customers and want to ensure that they have a positive experience with us. We'd like to extend an invitation once again to have the vehicle inspected at our dealership, so we can address any issues and work towards a resolution. Our team is here to assist you, and we want to ensure that you're satisfied with your purchase. Please reach out to our sales department or any of our representatives, and we will do our best to resolve any concerns you have promptly.