Nicole Pefine
Nicole Pefine at Albrecht Subaru of Wakefield

Nicole Pefine

Service Advisor

Albrecht Subaru of Wakefield

618 North Ave
Wakefield, MA 01880

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4.8
61 Reviews
4.8

61 Reviews

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61 Reviews of Nicole Pefine

February 14, 2026

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Employee Rating

Very good service and it was on time and I got notification through email, Great prompt service the waiting area was awesome. HIghly recommend this dealership for Service. A++. More

by rupaa62
Service Price Transparency
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Recommend Dealer
Yes
Feb 14, 2026

Albrecht Subaru of Wakefield responded

It’s fantastic to hear our team delivered prompt Subaru Crosstrek service with timely email updates and a comfortable waiting area. Nicole and the rest of our crew appreciate your high recommendation. We look forward to helping you again. Get Respect at Albrecht Rich Ellison Fixed Ops Director 781-246-3331

February 02, 2026

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Great experience even with a wait Nicole was great to work with and we’ll be back for sure More

by Jcam0
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Recommend Dealer
Yes

January 26, 2026

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Was given an appt. but never given an estimated time of how long the work might take. Chris someone, a "manager" "cashed me out" at Nicole request because she was help More

by Reginagibbons1
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Kopacz , Chris someone, a "manager" "cashed me out" at Nicole request she was helping another customer. he was rude and wouldn't answer my question about why I had not been given an estimated time of how long the service might take so that I could plan my day

January 24, 2026

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Employee Rating

It took two visits but the team successfully addressed the issue with the car in a professional manner. More

by ppf1963
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Patti, Tanner Pitocchelli

January 20, 2026

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Employee Rating

Nicole was great. She came outside and connected my apple car play for me. She is a very nice person to talk too. More

by PATTYVECCHIONE
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Recommend Dealer
Yes

January 15, 2026

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Good communication that made the car service experience very easy and stress free. Thank you More

by ajohnson72510
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Rzepnicki

January 15, 2026

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Nicole was polite and professional. She listened to my concerns. She listened to my concerns. More

by NEVENKA52
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Recommend Dealer
Yes

December 29, 2025

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Great service. Was kept up to date with status of my car all along the way More

by ajohnson72510
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Recommend Dealer
Yes

December 18, 2025

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Always reliable. Service department does excellent work. Service people are courteous and always seem to accommodate the customer. Worth ghe dealer prices if hou need More

by Ed mu
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Recommend Dealer
Yes

December 15, 2025

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Employee Rating

Excellent personal service and attention to detail. Answrred all my questions, so I learned a lot! More

by NANCY.GLADYSZAK
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Recommend Dealer
Yes
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