Norman Frantz
Norman Frantz at Toyota of Coconut Creek

Norman Frantz

Service Manager

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.5
438 Reviews
4.5

438 Reviews

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438 Reviews of Norman Frantz

March 16, 2026

Dealership Rating
Employee Rating

Wilford Charles did a great job with the video MPI, the fuel induction service made a big difference in the way it drives and sounds. Brakes are like new, the best the car has run in years! Thanks More

by jim.melchiorre
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

February 16, 2026

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Outstanding service department. I have brought all of my Toyotas here and even some other makes of vehicles. More

by Ssully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus Cobb

February 12, 2026

Dealership Rating
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Very loyal and efficient the time that I made for service was on time E More

by msjuan56
Service Price Transparency
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Recommend Dealer
Yes

February 07, 2026

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Excellent customer service and everything was explained to me in detail I recommend this dealer to everyone More

by JWJM496
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 25, 2026

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Excellent service. I thank the salesman Thiago Pazinatto, who assisted us. We are very happy with the purchase of the 2025 Rav4 vehicle. More

by Elizabeth
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

January 13, 2026

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This dealership does not overly inflate prices like other dealerships I have taken my cars. Klaus is an amazing service advisor. More

by Ssully
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Klaus Cobb

January 09, 2026

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I do not remember name of the service rep who i had but the service was exceptional More

by RGALLU51291
Service Price Transparency
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Recommend Dealer
Yes

January 09, 2026

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The financing officer was very rude. He doesn't know how to handle a customer More

by adner3889
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

December 28, 2025

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Employee Rating

Everyone always nice friendly and helpful you all do a amazing job in services I love doing business here More

by samanthagreen496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 19, 2025

Dealership Rating
Employee Rating

Representative did free battery check and said I don’t need a new one. Didn’t try to upsell me More

by BANKER1154
Service Price Transparency
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Recommend Dealer
Yes
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