Orlando Alfonso
Orlando Alfonso at Mercedes-Benz of Grapevine

Orlando Alfonso

Sales Experience Associate

Mercedes-Benz of Grapevine

1300 Texan Trail
Grapevine, TX 76051

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5.0
5 Reviews
5.0

5 Reviews

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5 Reviews of Orlando Alfonso

December 13, 2025

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Employee Rating

Orlando was so great and professional, I have purchased several cars and this is my 3rd Mercedes and Orlando made it so easy and actually fun. I also wanted to shout out to Avery, loved spending time with More

by Bommaril
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Avert

Dec 15, 2025

Mercedes-Benz of Grapevine responded

Thank you for sharing such a heartfelt review! We’re thrilled Orlando made your third Mercedes purchase easy and fun, and that Avery took such great care of you in showcasing all the features of your new vehicle. Your kind words mean so much to our team. We’re grateful for your trust and truly appreciate you taking the time to recognize outstanding service.

September 08, 2025

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Mercedes of Grapevine has been great to us. We've been using them for more than 5 years and will continue to use them. Orlando has been our advisor for years and every time we are in need of an More

by chaloman08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Perez

Sep 22, 2025

Mercedes-Benz of Grapevine responded

Thank you for being a loyal client for over 5 years! We’re delighted to hear Orlando has consistently provided the support and care you need, and we look forward to continuing to serve you.

September 08, 2025

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The customer service is what sold me. I loved the car but I loved how knowledgeable and kind Orlando was. He checked in with me but was not pushy and I really appreciated that. More

by Tysymone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2025

Mercedes-Benz of Grapevine responded

Thank you for sharing your experience! We’re so glad Orlando’s knowledge and thoughtful approach made the difference — we’ll be sure to share your kind words with him.

May 19, 2025

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Orlando gives us 5-star service every time we buy at Grapevine Mercedes. He continues to help answer questions and guide us even after the sale is complete. Mercedes Grapevine also is a first class bu More

by Julievenegas98@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2025

Mercedes-Benz of Grapevine responded

Thank you for the wonderful feedback! We're thrilled to hear that Orlando consistently provides five-star service and continues to support you even after the sale. Your loyalty means the world to us, and we're proud to have you as part of the Mercedes-Benz Grapevine family. We look forward to serving you for years to come!

January 24, 2025

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Employee Rating

Worked with Jake and Orlando Alfonso. Both were efficient great to work with. Very happy with the entire purchase process. Highly recommend them both More

by Johncmcwhorter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kal Elhamad , Jacob Myers

Jan 28, 2025

Mercedes-Benz of Grapevine responded

Thank you so much for the review and choosing Mercedes-Benz of Grapevine!

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