Oscar Morales

Best Volvo Dealer around staff is A+. VOLVO of Oak Park always gives the best service available from service and the parts department very professional. VOLVO of Oak Park always gives the best service available from service and the parts department very professional. More

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I’m one of those really savvy people, lol that actually believed that when you go to a major chain dealership and you’re buying a used car, you’re not buying one off one of those private little lots where believed that when you go to a major chain dealership and you’re buying a used car, you’re not buying one off one of those private little lots where they lie and fib and tell you what you wanna hear oh one lady owned it that used to take it to the grocery store once a week, that’s what you’re gonna get when you go to Such as this. Well I was screwed. I saw a 2008 Volvo XC 70 with 60,000 miles on the market and I ran over there from downtown And I purchased it, not negotiating on the price AT ALL because I thought for the miles it was ok, but with that said, I still wound up overpaying About 50 percent, I paid over 16,000 And I really should’ve paid around $6000 to 8000. That was my doing. I should’ve negotiated it or walked away. I was told the car went through all the checks and being that it was a Saturday at 3 o’clock to bring it to me But they told me that the check that it is as good as any Mechanic, I go to, we’ve been in the business for this many years you have no problem. So I purchased the car and drove off on my way. About an hour later, the engine light came on. It could be anything so I didn’t really worry about it. A week later, I drove it to California, which is where I am now, which was always my intention. Pretty soon the registration was up and I had to get smogged. They said I would not be able to get it smogged with that little red light on so they would have to lift it up and see what is up And put that machine on to see what error code comes on. Well, it turns out the entire bottom of the car is 100% rusted out they believe that at one point it sat in water and it’s completely unfixable because if they take one thing off the bottom they’re afraid of the whole thing off The bottom they believe that it all fall apart, and everybody refused to work on it. In the next few days, I was offered $1500 for it and somebody else offered me 2200. I got rid of the car and if you can imagine I lost about 80% of the Sales price that I paid. What I believe is is, they turned off the little light which stays off for a little while and then it pops back on, I don’t believe they ever lifted the car up to see the enormous amount of rust. If they did, they still sold the car then they’re really really really Unethical. Regardless, they should’ve known and they shouldn’t have sold it, as I said, the bottom of the car was completely corroded. The Volvo dealership in town here said they would absolutely never sell a car in that condition although visually it was beautiful it was worthless. I’ve contacted them to see if they would like to put some money towards my loss or I plan I’m taking them to court. Even if it’s only out of ethics and being a dealership that stands behind their product It’s worth it to me to take this forward. They can afford the loss I can’t. Think twice about buying a car from this Dealership and if they rectify the issue, I will rove this honest review,I doubt they will they don’t really seem like they want to take on any responsibility., So far they have not followed through at all. I’ve asked them to send me a copy of the check on the car when it came Three times. I’m sure that it’s gonna say rust but the people that actually did this check should know better. They’ll just doctor it up if they send it I’m sure. Excuse the typos, I’m writing this without my eyeglasses on I received a call from the management today and they told me Put on a new muffler because the old Rusted off so they offered me $500 Because of the neglect and not putting it on. It was part of the to do list. I said absolutely not I’ve lost $11,000 Three months and I gave them an offer To reimburse me a very small amount of money, I’ll let you know what happens. This car should’ve been junked. As I said above, I couldn’t even get the car registered because nobody would touch it. It was too rusted out. More

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The service department at Auto Barn Volvo are all very professional especially Mark the service manager very accommodating professional especially Mark the service manager very accommodating More

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Great staff and service! I brought my car in without an appointment because I had a low tire reading. They took me right away and expedited my service because they knew I ne I brought my car in without an appointment because I had a low tire reading. They took me right away and expedited my service because they knew I needed to get to work. Tire fixed, customer happy...win...win! More

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Professional, friendly, on time service with an explanation of exactly what was to be done. Parts manager D’Andre was also extremely helpful. explanation of exactly what was to be done. Parts manager D’Andre was also extremely helpful. More

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The Service manager Mark Kubil is a real professional Knows his job would definitely buy another Volvo Knows his job would definitely buy another Volvo More

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Sent car for service and mentioned that fact I had TPMS signal twice and had to correct the pressure on the tire but it was still losing pressure. After the service I asked again what did they find, and th signal twice and had to correct the pressure on the tire but it was still losing pressure. After the service I asked again what did they find, and they said all was good. When I arrived at home had a flat tire. I rated employees all the same otherwise wouldn’t finish the survey. I don’t recall the name of anyone. More

by VANCARVALHO Verified Customer Verified Customer

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The rep was great very accommodating and helpful. I had an excellent experience ☺ I will definitely come back for service here. Thank you for the great experience an excellent experience ☺ I will definitely come back for service here. Thank you for the great experience More

by SANDRAGARCIA90806 Verified Customer Verified Customer

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The service department is fantastic service favor was very informative help me make my decisions and what best way to maintain my Volvo I highly recommend both of Oak Park awesome awesome staff the parts very informative help me make my decisions and what best way to maintain my Volvo I highly recommend both of Oak Park awesome awesome staff the parts department is also highly recommended Ceffe More

by JOANNAJENSEN Verified Customer Verified Customer

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Excellent service, professional work and great overall experience! Highly recommend this dealership for service. Faster time than initially stated and explained things clearly. Thank you! experience! Highly recommend this dealership for service. Faster time than initially stated and explained things clearly. Thank you! More

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