Oscar Sanchez

Great customer service, when there was an issue it was made right, we were treated with the upmost respect, greeted with great smile's and although our truck is in the shop, it didn't take them long to ac made right, we were treated with the upmost respect, greeted with great smile's and although our truck is in the shop, it didn't take them long to accommodated, thanks Kevin and Billy and the other young man I forgot his name I'll call him Mr Weather-ford, driving hours to get to work in Texas traffic deserve a standing ovation More

by Lucianawilliams01 Verified Customer Verified Customer

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Oscar was very communicative and helpful throughout the whole service, best experience I’ve had since using this dealership. whole service, best experience I’ve had since using this dealership. More

by RLJREAL Verified Customer Verified Customer

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Scam, not honest, doesn’t reply, lies, horrible customer service, do not recommend, overpriced. Rude service, do not recommend, overpriced. Rude More

by jontheram4444 Verified Customer Verified Customer

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Very Friendly, fast and attentive! Was impressed with how efficient they were. Would definitely recommend Was impressed with how efficient they were. Would definitely recommend More

by edgarj.nevarez Verified Customer Verified Customer

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Great service on my car! The staff was professional, fast, and very thorough. They explained everything clearly, kept me updated, and made the whole experience easy and stres The staff was professional, fast, and very thorough. They explained everything clearly, kept me updated, and made the whole experience easy and stress-free. I definitely trust them with my vehicle and would recommend this dealership and my service advisor Alec to anyone needing reliable service. More

by CRISTINACANIZALES88 Verified Customer Verified Customer

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Excellent service. Our service agent Anastasio was very professional and knew exactly what our vehicle needed. To top it off he gave us a bargain deal. I will be coming Our service agent Anastasio was very professional and knew exactly what our vehicle needed. To top it off he gave us a bargain deal. I will be coming back for all my vehicle services. More

by BeachStanton Verified Customer Verified Customer

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I must say, I'm not one to go to the dealer service department but this time I did due to a recall on my 2015 F250 rear camera. They performed an inspection on my truck while getting the rear camera re department but this time I did due to a recall on my 2015 F250 rear camera. They performed an inspection on my truck while getting the rear camera replaced and discovered that there were several issues. I had an idea there were some issues that needed address and I opted out on a few but decided on the tune up. I will say, Mr. Oscar Sanchez was very professional and understanding when I spoke with him in person and on the phone. They even offered to take me home because the work on the camera was to take 5 hours which was under warranty. The price for the tune up was reasonable for the work that was to be done and overall, I was pleased with it. My truck runs as the first day I got it 5 years ago. I have a different prospective in a positive sense in going to Clay Cooley Ford of Arlington's service department. Thank you, Mr. Oscar Sanchez More

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Everything was good no issues they call to update me! They even clean my truck They even clean my truck More

by paulpeel Verified Customer Verified Customer

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Pick up and delivery was great. I don’t drive very much and was glad to have someone else drive to find possible problems. No problems. I was kept informed by service dept. gold I don’t drive very much and was glad to have someone else drive to find possible problems. No problems. I was kept informed by service dept. gold star service. More

by Janice Farris Verified Customer Verified Customer

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Oscar was fast, fair and easy to work with. I’m grateful for the help and support. I’m grateful for the help and support. More

by codysloyd Verified Customer Verified Customer

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