PAT ROE

My service was handled correctly, my repairs were completed, my diagnostic time was slow, my return call back was slow, the on hold music was aggravating completed, my diagnostic time was slow, my return call back was slow, the on hold music was aggravating More

by darrylllabiche Verified Customer Verified Customer

Report | Print

They were great. Very helpful. When making an appointment they are very prompt with availability and getting you in. Very helpful. When making an appointment they are very prompt with availability and getting you in. More

by Bcharter23 Verified Customer Verified Customer

Report | Print

I’m still waiting on my front piece for my truck. It’s been 2 weeks. It’s been 2 weeks. More

by DERRICK_JEFFERSON3 Verified Customer Verified Customer

Report | Print

Vincent is a great guy and does a great job helping you with anything you need. Very attentive and aware of your wellbeing while you are waiting for your vehicle. with anything you need. Very attentive and aware of your wellbeing while you are waiting for your vehicle. More

by Woody2 Verified Customer Verified Customer

Report | Print

I’ve bought my 24 Sierra ev twice to legacy service and they still haven’t fixed my issues those two times. They tell you vehicle is fixed and it’s not when you get there. Truck was in shop for 9 days. The they still haven’t fixed my issues those two times. They tell you vehicle is fixed and it’s not when you get there. Truck was in shop for 9 days. They tried telling me they couldn’t replicate the problem but when I showed them it, it didn’t work in front of them. They can’t fix simple problems like my power folding mirror on drivers side stays folded in and steering wheel is rubbing with steering column. All they say is reschedule another appointment. I’ll never use this dealer again. In fact because of how disappointed I was I’ve sold my truck and bought a different brand. Service advisor Becky Thompson seems like she hates her job, nasty attitude when I dropped my truck off and service Manager Pat Roe looked annoyed when I explained to him they didn’t fix anything. If you can’t admit you’re wrong this isn’t the job for you. More

by frasayyad Verified Customer Verified Customer

Report | Print

Always a pleasure when having my truck serviced at Legacy Westbank Buick GMC. The staff are great and very attentive Westbank Buick GMC. The staff are great and very attentive More

by THELMAWILLIAM3943 Verified Customer Verified Customer

Report | Print

Staff was very friendly and informative. Kept me updated on the service. Will definitely be back. Kept me updated on the service. Will definitely be back. More

by TERRY35CAMPERS Verified Customer Verified Customer

Report | Print

Awesome and friendly staff, specially Danielle Emmons she’s helpful and goes above and beyond to ensure that your needs are met. I’ve brought my truck here several times for service and they do a great j she’s helpful and goes above and beyond to ensure that your needs are met. I’ve brought my truck here several times for service and they do a great job. Very comfortable space and helpful people! More

by yazminacc7 Verified Customer Verified Customer

Report | Print

Always accommodating when i need service. The staff is great and i feel like me vehicle is in good honest hands. The staff is great and i feel like me vehicle is in good honest hands. More

by kmoore416 Verified Customer Verified Customer

Report | Print

Always INCREDIBLE customer service and communication. I would highly recommend Danielle and Legacy Westbank service Department I would highly recommend Danielle and Legacy Westbank service Department More

by Pooroldtom1 Verified Customer Verified Customer

Report | Print