PJ Krauss

The Service Writers, Dylan, Brittany and Paul are top notch and provide a high end experience. The Service Manager, Miguel, brings excellent skills within the Krause corporation to the Oakwood Hyundai lo notch and provide a high end experience. The Service Manager, Miguel, brings excellent skills within the Krause corporation to the Oakwood Hyundai location. I fully expect my 4 star rating to rise to 5 stars quickly with this team leading the way! More

by STEVEBECKUM55 Verified Customer Verified Customer

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Very good service Very kind workers Smile everybody Very nice talk Very creative Very clean everybody Very nice talk Very creative Very clean More

by kihyung6233 Verified Customer Verified Customer

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Everyone was really nice and very informative. Dalton made sure I was taken care of! Dalton made sure I was taken care of! More

by ALEXIS.ARTIS Verified Customer Verified Customer

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My husband went in for an oil change last week and couldn’t have been happier he said they got him in and out in one hour!!! couldn’t have been happier he said they got him in and out in one hour!!! More

by JOANR6048 Verified Customer Verified Customer

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Service was quick and easy, the Krause team was straight to the point with information and updates about my car. Thank you. to the point with information and updates about my car. Thank you. More

by EET Verified Customer Verified Customer

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Service was prompt, the facility is clean and comfortable, and everyone was friendly. All of my needs were addressed comfortable, and everyone was friendly. All of my needs were addressed More

by FBWILSON51 Verified Customer Verified Customer

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We had an appt for 10:00. We were there about ten minutes early. Took our car right in. We were there until 11:30. Just got an oil change, no tire rotation. At 11:00 my husban We were there about ten minutes early. Took our car right in. We were there until 11:30. Just got an oil change, no tire rotation. At 11:00 my husband noticed that they were just then doing the oil change. Why make an appt? We love our Santa Fe and go to this service center because we know they check everything out. Just wish they were alittle faster. Maybe make fewer appts!? More

by Will Verified Customer Verified Customer

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Very clean environment. Associates very helpful. Communication with me was great both clear and timely. The young men who drove the shuttle were outstanding. Associates very helpful. Communication with me was great both clear and timely. The young men who drove the shuttle were outstanding. More

by jamestjeffcoat Verified Customer Verified Customer

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I was told it would be an hour and fifteen minutes, I waited an hour and a half before I called. I was then told I would receive a call in 3-5 minutes, which I never received. I had to call again, and by waited an hour and a half before I called. I was then told I would receive a call in 3-5 minutes, which I never received. I had to call again, and by this time my phone died mid conversation. In total, I waited well over two hours with little to no communication until I took it upon myself to walk in and speak face to face. I don’t think it was the service advisor’s fault, as I heard him mention being pulled into a meeting and such. Either way, unprofessional and ridiculously late. More

by JTTAYLOR245 Verified Customer Verified Customer

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Awesome service and service person was very attentive to my needs… Facility was clean and awesome my needs… Facility was clean and awesome More

by Susan.labreche Verified Customer Verified Customer

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